7 Telecommunications jobs

Job Summary The Public Safety Dispatcher will receive incoming calls on the 911 line, obtain relevant information, prioritize calls, and reroute them to fire department or police department. After an initial training period, employees work with considerable independence, subject to special instructions or orders to meet special operation circumstances or emergencies. Compensation: Starting Salary $30,515 plus benefits after 90 days This is a FULL TIME, non-exempt position eligible for overtime. The City offers a generous benefit package; paid vacation, sick and holiday; STD & life insurance; pension plan. Work Hours & Schedule This is a highly responsible shift work position, involving the operation of modern communication equipment, including computers, radios, and telephones. The work of this division is maintained 24 hours per day, 7 days a week that includes weekend and holidays. Employees are assigned to work 12 hours shifts, with a five-day work week,...

JOB OVERVIEW This position is responsible for performing regular accounting tasks as well as special projects as assigned. Duties include accountings payable, accounts receivable, billing, reconciliation of accounts and maintaining journal entries. Also prepares statements of accounts, reports and other documents. RESPONSIBILITIES Enter journal entries and resolve billing/payment discrepancies Post checks and ACH payments received. Also record returned payments Enter and distribute invoices for approval Create invoices and update customer accounts Investigate and resolve customer underpayments/disputes Analyze customer refund checks Code and enter all vendor invoices and credit card transactions into accounting software Ensure timely disbursement of funds Reconcile all bank accounts and contact proper bank personnel to correct errors Book journal entries and assist in maintaining general ledger accounts and associated work papers related to monthly...

Job Overview The Customer Care Team Lead position supports Customer Care Representatives and assists the Customer Care Manager through daily management of representatives through motivating, developing, analyses and implementation of staffing, training, and scheduling. Responsibilities Lead representatives by example in regards to appearance, attitude, and adherence to policy/procedure to motivate high level performance. Provide daily direction and communication to employees so customer calls are answered in a timely, efficient and knowledgeable manner. Provide statistical and performance feedback and coaching on a regular basis to team members. Communicate problems, achievements, suggestions, goals and other areas of importance to Customer Care Manager. Maintain a high call answer rate by continuously monitoring the employee schedule and call queue and alerting backups to answer calls when needed, including answering calls as needed to avoid abandoned calls....

The Position We are looking for a dedicated Network Technician who will be responsible for analyzing, testing, isolating and repairing high-level network and customer issues as well as provisioning new services. This may include any or all issues related to facilities, routing and translations, voice and/or data, TDM and/or VoIP products and services and the associated CPE equipment. What You’ll Do Monitor core network elements, network performance, and facilities for service issues Configure, set-up and test CPE, including but not limited to Cisco and Adtran routers, EoC/EoT Ethernet switches, Cisco-managed switches, and SIP endpoints Perform thorough troubleshooting and triage of network-related issues using step-by-step processes Perform remote troubleshooting while maintaining a positive and professional manner at all times in high-stress situations Take repair calls and provide status to customers on a regular basis Maintain workload through a queue...

JOB SUMMARY Responsible for regular accounting tasks and creating and analyzing monthly financials to provide an overview of the company’s profits and costs in each sector (Resident, SMB, Enterprise (Large Business), Wireless). This position ensures all regulatory filings are complete, accounts have been sent to collections and completes miscellaneous accounting projects. Position Type & Hours of Work This is a full-time position. Days and hours of work are generally Monday-Friday, 8:00 AM – 5:00 PM, although may vary based on workload and work outside of the office. Some overtime will be required. RESPONSIBILITES Manage Accounts Payable (track invoices out for approval, enter approved invoices) Manage the third party collections process Daily Bank Reconciliations Execute monthly and quarterly audits Review daily billings for anomalies Work Paper Review and reconciliation of all Balance Sheet accounts Monthly financial statement preparation...

POSITION SUMMARY Responsible for operating mini-excavator, trailer hydro-vac, and other power equipment including core drills, chop saws, tampers, pumps etc. and work around directional bore equipment safely on underground telecommunications projects. RESPONSIBILITIES Excavator Operator will operate various pieces of equipment such as: a Mini-excavator, and trailer, Hydro Vac, other power equipment including core drills, chop saws, tampers, pumps etc, and work around directional bore equipment safely on underground telecommunications projects. Perform all duties according to prescribed safety procedures and uses appropriate safety equipment. May be required to operate various pieces of equipment as needed. Provides support for crews during all phases of construction activity, including hand digging, landscape restoration etc. In addition to operating equipment, individuals will be required to assist in installing conduit and cable, hand holes and assist in...

EMERGENCY CALL TAKER   Have you ever wondered how you can take your passion for helping others and convert it into an action plan toward starting a new profession? If so, here’s a great opportunity to join a fast-growing organization that is changing the EMS industry. Medstar is Michigan’s most respected EMS and mobile health organization and is currently experiencing growth unparalleled by any other EMS service in Michigan. We are seeking qualified, experienced call takers to join our growing team of first responders. If you are ambitious, motivated, positive, and energetic, we want you to join us as we redesign our Communication Center. At Medstar, we take pride in our core values: ·         Quality of Service ·         Compassion ·         Teamwork ·         Integrity If these are values that you share with us, we encourage you to submit your application for the call taker position  we currently seek to fill. Here are the details:...