Responsible for managing the pickup and delivery (P&D) operations through the management of staff and achieving results indirectly through the use of Independent Contractors (IC), Independent Service Providers (ISP), temporary agencies and their employees. Supports the FedEx Ground (FXG) Safety Above All Culture. Works closely with customer service, sales, Customer Pickup Coordination and station management to ensure successful customer-facing results. May be involved in managing station Linehaul operations to minimize Linehaul costs in stations if dedicated Linehaul management resources are not available.
Motivated by goodwill and a hard work ethic, our team members deliver on the FedEx Purple Promise to make every FedEx experience outstanding. For these reasons, our company has continued to excel in the ranks of the most admired and reputable companies in the world.
We encourage team members to go the extra mile by creating value propositions that our customers depend on, engaging in the communities where we operate and continuing to strengthen the FedEx brand with more eco-friendly, efficient solutions.
No matter where you look across our global operating companies—from Memphis to Mumbai, Dublin to Dubai, Botswana to Brazil—our goal is to provide a safe, inclusive and rewarding employee environment. One where growth and learning are priorities to help employees succeed. One that strengthens our commitment to connect people and possibilities around the world. One that provides hope, change and new possibilities to people, globally.