Nurse Assistant

  • Henry Ford Health System
  • Various Locations
  • Dec 14, 2021
Full time, Part time Health Care

Job Description

Position Summary:

Under the direction and supervision of the responsible Registered Nurse (RN), performs specific patient care duties to meet safety and comfort needs of the patient. Provides input to assist the RN in planning and implementing patient care. Responds to emergent situations according to established procedures. Recognizes and participates in own continuing education. The Nurse Assistant follows the Henry Ford Health System Team Member Standards of Excellence in all interactions.

 Prinicipal Duties and Responsibilties:


1. Maintains effective, professional, and appropriate communication during all patient, family encounters and healthcare team member interactions. Actively participates in

  • Obtaining RN shift report
  • Peer handoffs
  • Bedside handoff

2. Identifies concerns related to patients, staff, and self, and communicates with the responsible RN.

3. Actively participates in the shared governance process to promote nursing and team practice.

4. Maintains commitment to peers evidenced by healthy communication principles and positive problem solving.


1. As directed, assists the RN in admitting, transferring and discharging of patients.

2. Demonstrates sensitivity to patients’ comfort and privacy and is engaged in patients’ care. Answers patient questions, and explains procedures when performing.

3. Provides personal care assistance to patients, including bathing, dressing, feeding, toileting, mobility, comfort and transportation.

4. Provides therapeutic patient care under the supervision and/or direction of the RN, to include the following duties (per business unit process):

  • Measures, documents and reports vital signs
  • Collects, labels, and documents specimens at bedside
  • Gives non-medicated enemas
  • Changes colostomy bags
  • Assists with restraints, unsterile dressings, warm and cold packs
  • Follows proper isolation techniques and procedures
  • Assists with oral care
  • Performs venipuncture and chemsticks
  • Performs EKGs

5. Routine rounding on patients assigned when not directly engaged in patient care tasks.

6. Performs purposeful rounding according the unit standards.

7. Maintains safe and clean patient room environment.

  • Keeps room free from clutter
  • Cleans bedside tables
  • Maintains room free from excess supplies and linen.
  • Maintains cleanliness of other assigned areas.

8. Makes necessary supply deliveries to patient rooms and ancillary departments.

9. Performs other related duties as required within scope of practice.

10. Must practice the customer service Standards of Excellence.

 Quality and Safety

1. Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.

2. Maintains a clean, safe, comfortable and therapeutic environment for

patients/families in accordance with HFHS standards.

3. Recognizes and responds to emergencies and alarms and immediately

communicates situation to appropriate persons.

4. Maintains confidentiality of patient and unit care data.

5. Performs general clerical duties as assigned.

6. Ensures an adequate stock of patient care supplies, proper functioning maintenance and cleaning of equipment.

7. Documents patient care provided.

8. Provides 1:1 patient care for patient safety as assigned


1. Open and receptive to performance feedback for personal growth including:

  • Customer service
  • Personal practice
  • Regulatory and policy compliance.

2. Participates in discussions with the Unit Leadership regarding job enrichment and career progression.

3. Supports administrative and unit governance changes to job role and unit operations.

 Research and Education

1. Attends and participates in educational forums as provided.

2. Completes required education in a timely manner and participates in on-going unit specific educational programs.

3. Supports unit research within assigned role.


1. Recommend participation in community activities that promote HFHS and the

customers we serve.

2. Represents HFHS by promoting an atmosphere of care, concern, pride and respect to internal and external customers

3. Maintains awareness of personal actions and activities and the impact on the image of nursing


1. Aware of financial implications of actions and decisions based on factors related to safety and effectiveness.


  • High school diploma or G.E.D. equivalent required.
  • Must meet one of the following required criteria: 
    • Completion of a Nurse Assistant program (titles for similar programs may vary; e.g., Patient Care Technician (PCT) or Patient Assistant Technician (PAT)) but perform the same job role.
    • Completion of a Medical Assistant program with or without experience.
    • At least one (1) year of previous experience in an NA, PCT, PAT, or similar job role.
    • May be currently enrolled in a nursing program and have successfully completed the Fundamentals of Nursing course.
    • Foreign trained and licensed RN who has relocated to the United States and does not hold a Michigan RN license


  • Certified Nurse Assistant (CNA) license preferred.
  • Complete BLS Heartsaver Certification during orientation.