Under general supervision follows standard operating procedures for all patient registration activities including patient reception, face-to-face check in and check out, preregistration, insurance verification, cash collections, chart reconciliation and patient discharge. Actively contributes to an organizational culture committed to the highest degree of service excellence standards to all customer groups.
DUTIES AND RESPONSIBILITIES:
Provides World Class Service Excellence to patients:
Performs all aspects of appointment scheduling including:
Provides accurate data collection and registration for all patient visits which includes but is not limited to:
Performs all aspects of Collecting Cash including:
Performs miscellaneous duties as assigned, including, but not limited to:
EDUCATION AND EXPERIENCE REQUIRED:
Must possess the following personal qualities:
Founded in 1915 by auto pioneer Henry Ford and now one of the nation's leading health care providers, Henry Ford Health System is a not-for-profit corporation managed by President and Chief Executive Officer Wright Lassiter III and governed by a 17-member Board of Trustees, with volunteer-led advisory and affiliate boards providing additional leadership.
It is comprised of hospitals, medical centers and one of the nation's largest group practices, the Henry Ford Medical Group, which includes more than 1,200 physicians practicing in over 40 specialties. The System's flagship, Henry Ford Hospital in Detroit, is a Level 1 Trauma Center recognized for clinical excellence in cardiology, cardiovascular surgery, neurology and neurosurgery, orthopedics, sports medicine, multi-organ transplants and cancer treatment.
With more than 31,000 employees, Henry Ford Health System is the fifth-largest employer in metro Detroit, and among the most diverse. Generating more than $1.7 billion of annual economic stimulus, it proudly acts as one of Michigan's anchor institutions.