Career Coach

$42,000 yearly
  • Educational Data Systems, Inc.
  • Livonia, MI, USA
  • Oct 11, 2022
Full time Other Career Field

Job Description

Scope of Position

  • To provide support and assistance to program participants in all areas related to gaining and/or retaining employment and career advancement.
  • Due to the dynamics of working with individuals, this position necessitates an individual who is comfortable working in an environment that is constantly evolving.
  • This position requires an organized individual who can efficiently handle several responsibilities simultaneously.

 

Responsibilities

Essential Functions

  • Provide consistent and comprehensive case management, coaching and follow-up
  • Provide individualized assessment of work, family and personal development needs and opportunities
  • Adhere to program policies and procedures
  • Use a coaching approach to create collaborative, transparent relationships with participants and work with them to advance their own defined goals
  • Provide referrals to appropriate community service or social service agencies when needed
  • Conduct regular contacts/meetings with participants and document all participant contacts and activities in case notes
  • Create activity plans that adhere to program policies and satisfy participation requirements
  • Assist in the preparation of project reports as needed (participation, placement, etc.)
  • Assist participants in eliminating challenges that are hindrances to obtaining and retaining employment
  • Ensure that participant documentation is complete, accurate, and valid
  • Ensure that participants follow through with planned activities, create solutions to participant attendance problems, and conduct participant noncompliance processes
  • Communicate and share information with partner agencies
  • Develop articles that celebrate participant success stories
  • Monitor participant’s activities to meet the state’s Work Participation Rate (WPR) requirements

 

Qualifications

Education and Experience Requirements

  • Ability to prioritize tasks and document visits and contacts.
  • Demonstrated telephone, computer and written communication skills.
  • Ability to maintain flexibility as needs of contract or contractor require.
  • College Degree or equivalent experience required.
  • Customer service experience preferred.
  • A working knowledge of MS Office

*Hybrid work model*