Quality Control Assistant

$40,000 yearly
  • Educational Data Systems, Inc.
  • Livonia, MI, USA
  • Jun 29, 2022
Full time Other Career Field

Job Description

Overview

  • To assist the Quality Control Coordinator with entry of program data and information while meeting prescribed performance goals.

 

Responsibilities

  • Input data into required systems
  • Help prepare participant reports and other requested data for program audits
  • Meet deadlines with consistency
  • Assist Quality Control Coordinator with reviews of participant file folders
  • Communicate with program participants and partner agencies to resolve issues
  • Review paperwork and databases for accuracy
  • Make orientation appointment reminder calls
  • Provide administrative support
  • Conduct instructional workshops for participants

Qualifications

  • Must have excellent communication and teamwork skills
  • A working knowledge of Microsoft Office
  • Detailed knowledge of Microsoft Excel (charts, graphs, sorting, formatting, formulas, pivot tables)
  • Detailed knowledge of and/or willingness and ability to learn Michigan TANF policies
  • Ability to use Microsoft Outlook to manage and arrange appointments and meetings

*Hybrid work model*