Sr. Program Manager

  • Ascent Aerospace
  • Macomb, MI, USA
  • Oct 11, 2022
Full time Customer Service General Business Management Manufacturing

Job Description

The Sr. Program Manager is responsible for the overall execution of a specific program or programs, the reporting thereof, and the customer relationship.  The Sr. Program Manager is responsible for ensuring that the program is designed, engineered, planned, and managed throughout the manufacturing process by multiple functional operations, and shipped per the customer’s requirements and expectations.  The role is also be responsible for continuous process improvement, supporting goal deployment, and implementing Lean practices where applicable.  This role may also be designated as the lead of other program managers supporting an account or customer and is responsible for guidance to less experienced program manager(s).




  • Provide complete Program Management oversight on assigned programs in reference to managing cost, quality, schedule, and customer satisfaction in compliance to specifications and commitments. 
  • Obtain commitment from all core team members for complete project or program plan and execution 
  • Present and lead customer or senior level program reviews and team meetings, and produce product cost and schedule reports, program performance status reports and recommendations to the Customer
  • Represent the Voice of the Customer to functional departments
  • Review, manage, and approve the creation of responses to RFQs, additional changes in contract/program scope, and/or any and all customer or internal changes that affect program goals/metrics (i.e. cost, gross margin, schedule(s)). Meet regularly with customers and promote up-scope sales generation on existing and new opportunity programs. 
  • Ensure programs are in compliance with commercial, defense, government standards and specifications as applicable 
  • Monitor risk on programs and create risk assessments; provide recommendations as needed to mitigate risks 
  • Generate and present all required documentation regarding complete control and monitoring of assigned program(s).  This includes scheduling, manufacturing visibility and providing reputable forward-looking forecasts.
  • Document all contract and manufacturing changes. Interface with Sales, Estimating and ERP administrator for cost or schedule impact improvement
  • Review project department metrics to ensure accuracy of reporting project performance to management and customers
  • Analyze and recommend improvements to metrics ensuring continued enhancement of operation efficiencies
  • Manage and coordinate any customer visit, project review and/or requests from either internal sources and/or external sources regarding status, economic health or any other aspect of performance of assigned project
  • Perform other duties as assigned




Any combination of education and experience providing the required skill and knowledge for successful job performance will be considered.  Typical qualifications would be:


  • Bachelor Degree in Business, Engineering and/or Project Management Professional Certification (PMP) required
  • Minimum 7 years of experience in Program and/or Project Management
  • Minimum 7 years of experience in a manufacturing environment – made to order fabrication a plus
  • Demonstrated experience directly dealing with a customer from a program/project, liaison, engineering, and/or sales perspective
  • Demonstrated experience leading teams
  • This position must meet Export Control compliance requirements therefore a “US Person” as defined by 22.C.F.R. § is required 


  • Proficient in MS Office
  • Advanced proficiency in Program Management tools and applications such as MS Project
  • Experience with tooling fabrication; liaison role between customer and supplier, and shop practices a plus
  • Strong communication skills with the ability to interact and influence all levels within the organization
  • Excellent customer service and presentation skills
  • Excellent analytical and organizational skills
  • Strong negotiation and conflict resolution skills
  • Strong financial and business acumen
  • Ability to interpret CAD drawings and understand Bill of Material (BOM) principles and practices
  • Knowledge and understanding of Geometric Dimension &Toleration (GD&T)
  • Knowledge of manufacturing practices including welding, machining, bonding and fastening

Working conditions described here are representative of those that may be experienced by an employee on a daily basis while performing the functions of this job.


  • While performing the duties of this job, employee may be exposed to moving mechanical parts, fumes and airborne particles.
  • The employee may be exposed to vibration.
  • The employee is occasionally exposed to caustic chemicals.  The noise level in the work environment is usually moderate.
  • May be required to work weekends to meet department and business demands.
  • Work with safe manufacturing processes and understanding that eyewear is mandatory in the manufacturing area.
  • Knows that safety shoes are recommended in the manufacturing area.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.


  • Must be able to sit, climb, balance, stoop, kneel, crouch or crawl.
  • Must be able to see, talk, hear, touch, feel and reach with hands and arms.
  • Must be able to frequently walk & stand for short periods of time
  • Must be able to lift and move up to 35 pounds, occasionally lift and move objects up to 50lbs.



This position requires use of information that is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder').


Ascent Aerospace is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status or a person’s relationship or association with a protected veteran, including spouses and other family members, and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters  If you’d like to view a copy of the company’s affirmative action plan or policy statement, please call toll-free +1 586-726-0500. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call toll-free +1 586-726-0500. This phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.