Medical Assistant III (Urgent Care)

$19 yearly
  • IHA
  • 4350 Jackson Road suite 230, Ann Arbor, MI, USA
  • Nov 30, 2022
Full time, Part time Health Care

Job Description

Benefits include; Medical, Dental, Vision, Tuition Reimbursement, 403b Retirement Savings, PTO, free scrubs (if applicable) 

Benefits start on First Day!

IHA Urgent Care offers flexible schedules (day & afternoon shifts, weekends)

Shift Differential for all shifts.


Assists in the examination and treatment of patients by tracking patient information, documenting the medical record, assisting with in office procedures and testing, administering medications and providing patient and caregiver education. Duties are performed under the oversight and direction of professional clinical staff and providers as outlined in the Clinical Support Staff Scope of Practice document.


  • Greets and courteously escorts patient and other guests to examination room.
  • Determines and documents reason for the visit; utilizes critical thinking skills within the scope of the role to assess if patient information requires higher level follow up.
  • Performs initial response screening following protocols approved by supervising healthcare provider (i.e. physician, nurse practitioner, physician assistant, nurse midwife); obtains information from patient to complete appropriate EMR template(s) to update patient history.
  • Obtains patient vital signs and accurately documents information in patient EMR file; including vital signs, such as pulse rate, temperature, blood pressure, height and weight; calculates and documents BMI.
  • Directly enters medication, laboratory and radiology orders into the electronic medical record per state, local and professional guidelines.
  • Performs diagnostic tests as directed by healthcare provider. May operate equipment to administer routine diagnostic tests.
  • Credentialed MAs will perform TB testing.
  • Tracks and informs patient of laboratory/diagnostic test results as directed by provider and according to IHA/office protocols; communicates with patient regarding provider instructions based on test results received.
  • Administers prescribed medications and facilitates prescription renewals as directed by healthcare provider.
  • Performs general specimen collection duties (including blood, urine, throat swabs, etc.) or other office procedures as required; during the performance of these duties adheres to all IHA specified policies, procedures and safety precautions.
  • Participates in disease management programs under supervision of Care Manager and/or Nurse Manager.
  • Actively works to improve practice performance on Quality incentives including but not limited to Provider Dashboard, PCMH, and Health Plan incentives such as BCN Physician Recognition Program, BCBSM Clinical Quality and Priority Health Physician Improvement Plan.
  • Provides patient/family education as directed by healthcare provider.
  • Takes and relays accurate, comprehensive, dated and signed messages in a timely manner.
  • Serves as liaison between patient and healthcare provider when necessary. Ensures timely and courteous follow-up regarding patient questions.


EDUCATION: High School Diploma or GED. Successful completion of accredited/approved MA program and MA Externship, Emergency Medical Technician (EMT) program or Paramedic program. Athletic Trainer Certification.

We can hire student nurses as MA's as well (depending on completed nursing program courses)

Experience working as a Medical Assist.

Must be credentialed for the MA III role. 

  • American Association of Medical Assistants (CMA)
  • American Medical Technologists (RMA)
  • National Center for Competency Testing (NCMA)
  • National Healthcareer Association (CCMA)
  • National Association of Health Professionals (NRCMA)
  • American Medical Certification Association (CMAC)