Summary of Duties:
In accordance with the Agency’s Mission Statement, Code of Ethics, policy and procedures, State of
licensing, and COA standards, the Supervisor-Residential is responsible for providing direct
to assigned staff by effectively utilizing all resources available to provide a safe, healthy, and
environment for the residents and employees.
• Plans and organizes work to meet all job requirements according to agency and COA
licensing, and funding requirements.
• Demonstrates leadership and organizational responsibility for solution of service
delivery and staff
• Responsible for cleanliness and order; the unit should be tour ready at all times.
• Complete work schedule for the month and enter the schedule in Kronos.
• Assist with the new hire process by interviewing and recommend hiring of new
• Provide support and back up to the Unit Manager.
• Provide support to staff.
• Process performance evaluations
• Supervision, routine feedback and encouragement, training and development, etc. to
to enhance staff performance, team approach and service delivery.
• Assists in evaluating the performance of staff, recommends disciplinary action and
• Assists in the development of staff, providing supervision, on the job training, and
annual goal and
• Provides a safe and secured environment for the residents and staff by doing
security checks of the
entire unit daily.
• Oversee the medical chart, ensuring medication is available by submitting refills as
• Provides direct supervision to the residents and staff by monitoring daily
• Completes daily routine and paperwork such as daily unit reports, distribution and
medicine, meeting all medical needs, reading and approving all paperwork, communicate supervisor’s
log, documenting medical quick notes in daily unit report and being aware of all activities and
whereabouts of all staff and residents.
• Provides backup services and assistance to other units/programs when needed.
• Responsible for completing monthly accountabilities such as monthly reports,
supervision, team assignments, attending treatment team meetings.
• Develops and implements plans to resolve and control all crisis situations.
• Interacts directly and participates in the floor activities.
• Provides a homelike environment by monitoring and maintaining building cleanliness.
• Implements and monitors continuous quality improvement methods including performing
as an agent
to execute positive/proactive changes as appropriate.
• Completes all other related tasks as required or assigned by the Supervisor.
• Demonstrates personal integrity and professional demeanor in accordance with the
ethics of the
agency and profession.
• Stays informed of current practice developments within the profession, and uses
training opportunities to ensure continual professional competence.
• Leadership skills normally acquired with a Bachelor’s degree in the Human
Services field, from an
accredited school and two (2) years of experience in a residential child caring facility or
a high school diploma/GED with four (4) years’ experience in a residential child
caring facility or
• Demonstrated leadership capacity and understanding of teambuilding skills
completion of Vista Maria’s supervisory training.
• Demonstrated proficiency in basic computer skills.
• Demonstrated ability to interact positively in a culturally diverse environment.
• Ability to successfully pass medical and physical stamina examination in accordance
and/or contract requirements.
• Demonstrated effective verbal and written communication skills.
• Valid MI driver’s license without relevant restrictions.
At Vista Maria we know that it takes a Fearless Heart to overcome the challenges of abuse and trauma and move forward. An unwavering courage, limitless love and positive vision that was embodied in 1883 by our founder Sister Mary Euphrasia and carried on today by each one of us. What began as a home for girls and women in need has evolved to encompass mental health services, foster care and adoption, independent living, and secure care for the survivors of human trafficking, plus education, after school care and advocacy for the welfare of children.