Technical Account Manager (SAAS)

$80,000 - $115,000 yearly
  • Step Up Recruiting
  • Romulus, MI, USA
  • Jan 22, 2024
Full time Automotive Information Technology Manufacturing Sales Science

Job Description

This position will work with revenue achievement with long term customers and develop those relationships and create a plan to present technical education expertise to the sales process in order achieve market share by demonstrating solutions that their products can provide.
 
Candidates much build relationships, and help with issue resolutions.  Regularly evaluate customer needs and provide action steps.  Eleviate any escalations that might occur.  Adapt to customer changes and introduce new product solutions.  Create and present product demonstrations and instruction to assist sales team. Provide support at all stages of the sales cycle, pre-sale support, after-sale support and ongoing support.
Must leark key product details, provide feedbake and improvement cycle, receive customer feedback.
Requirements:
Bachelors-Mechanical or software engineering
3-5 years of exp. in automotive SaaS markets
Understanding of Automotive related technologies