Job Description
Job Purpose
Service customers by installing, servicing systems and products.
Primary Responsibilities
Service Technician perform a wide range of duties such as:
- Provide service and customer support
- Installation, startup, training, and service of OEM automation equipment
- Diagnose errors or technical problems and determine proper solutions
- Perform and assist with other duties as assigned
- Follow all customer’s procedures and protocols
- Build relationships with customers
Education & Qualifications
- 1-2 years of technical experience
- Ability to read electrical and mechanical schematics and PLC (programmable logic controllers) knowledge
- Ability to troubleshoot, test, repair, and service technical components
- Well versed in machine controls and have good mechanical aptitude
- Valid driver’s license and have or be able to acquire a valid passport
- Motivated with strong interpersonal skills
Work Conditions
This job operates in an office and plant environment. This role uses standard office equipment such as computers, phones, photo copiers, filing cabinets, fax machines, tools, and other machines.
Physical Requirements
This position is very active and requires standing, walking, and bending.
Ability to lift components up to 50 lbs.
Direct Reports
This position has no supervisory responsibilities.
Travel
Overnight and abroad travel is required.
Our Story
SAI Systems was established in 2008 with a view to provide Staffing and Technology solutions to SMBs in the Metro Detroit Area. Over the last decade we have grown to specialize in staffing in areas of Engineering and IT Services. In this coming decade we are focused on leveraging the skills and personnel we have accumulated over the years to offer more value to our customers by providing custom solutions in addition to our people.
SAI is a fully women owned small business and was found in Detroit, Michigan.
Our Mission and Vision
Our mission is to provide affordable and innovative solutions and resources to our customers through technical proficiency, innovative processes, and teamwork so we become their preferred partner for all their engineering and software needs.
Our vision is to become a preeminent provider of business solutions by applying technologies that improve our customers’ competitiveness, growth, and profitability.
Why SAI
SAI Systems is a consulting firm providing Professional Services and Project-Based Solutions for organizations, large and small, in the IT and Engineering industries. SAI Systems is committed to our customers’ success, so we invest in the people and resources necessary to provide our clients with the highest quality service in the most responsive manner.
As a business partner, we know that top-notch service and cost-effective solutions are the primary keys to success, so we apply our significant technical expertise and business knowledge to help clients achieve these objectives.