Guest Service Ambassador/Delta Sky Clubs @ DTW Metropolitan Airport; Romulus

$15.00 hourly
  • Compass Group USA
  • Romulus, MI, USA
  • May 23, 2024
Full time Restaurant-Food Service

Job Description

Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an ownership mindset, Eurest leverages global resources, promotes a local presence and enriches the communities we serve. The Eurest Promise, “connect with people, inspire through food, create solutions, and live our promise,” is exemplified throughout our organization. Eurest is proud to serve the world’s most respected successful corporations, including many of the Fortune 500. 


Job Summary: Drives a hospitality environment by greeting guests, offering samples, touching tables, and leading guest-facing marketing and wellness programs. 

Full Time, Weekly pay, 8.5hr shift

Shifts:  AM 0430/5:00/6:00 start

              PM 1:00/2:00 start 

Essential Duties and Responsibilities: 

  • Greets every customer and interacts in a manner to ensure a high level of hospitality. 

  • Replenish our world class buffets. 

  • Greets all team members and ensures they have what they need to be successful each day. 

  • Relays relevant concerns from customers to supervisors. 

  • Ensures that all marketing, wellness and culinary programs are current and in place. 

  • Leads weekly promotions and programs for guests. 

  • Shares best practices and recognizes co-workers. 

  • Demonstrates a complete understanding of daily menu items and accurately explains them to customers. 

  • Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying/decision-making process. 

  • Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standards. 

  • Performs other duties as assigned. 


Associates at Eurest are offered many fantastic benefits. 

  • Medical 

  • Dental 

  • Vision 

  • Life Insurance/AD 

  • Disability Insurance 

  • Retirement Plan 

  • Associate Shopping Program 

  • Health and Wellness Programs 

  • Discount Marketplace 

  • Identity Theft Protection 

  • Pet Insurance 

  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program 

  • Commuter Benefits 

  • Employee Assistance Program 

  • Flexible Spending Accounts (FSAs)