Behavioral Health Associate- Shift Diff Offered- 7am to 7pm or 7pm to 7am

Responsible for providing personal care services to patients at the facility under the direction of clinical or nursing leadership. Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

ESSENTIAL FUNCTIONS:

· Demonstrate a sense of urgency related to the importance of patient safety and provide excellent customer services.

· Ensure the well-being of patients and provide a positive, supportive and structured environment.

· Responsible for conducting safety checks and ensuring that supervision is conducted at 15 minute intervals, as noted in special precautions, or in accordance with individualized supervision guidelines as needed.

· Document timely, accurate and appropriate clinical information in patient's medical record.

· Assist in providing a safe, secure and comfortable environment for patients, significant others and staff.

· Interact routinely with patients, observe behaviors and communicate significant observations to nursing staff.

· May oversee or assist patients with activities of daily living, including toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration and changing bed linens.

· May obtain patient's vital signs, height and weight as assigned and document in patient record.

· Facilitate patient educational-rehabilitative groups which cover a variety of topics including social skills, coping skills, anger management and independent living skills.

· Engage patients in activities and interactions designed to encourage achievement of treatment goals.

· Complete and maintain required documentation. Assist with follow-up and paperwork as required on incidents and events that may take place in the facility.

· May provide transportation for patient or coordinate transportation with appropriate staff member.

· Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

· High school diploma or equivalent required.

· Six months or more experience working with the specific population of the facility preferred.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

· CPR and de-escalation and restraint certification required (training available upon hire and offered by facility).

· First aid may be required based on state or facility requirements.