Evening CALL CENTER INTERVIEWER $15.50-$20.33 hourly. (Onsite)

$15.50 - $20.33 hourly
  • Ipsos
  • May 06, 2024
Part time Customer Service General Business Marketing Other Research

Job Description

Who We Are: 

Ipsos is a global leader in survey-based market research, focused on advertising, marketing, public opinion, loyalty, and media. We provide our researchers with high-quality, efficient, and innovative services which enable them to meet their client’s project needs and to sustain lasting client relationships.

 

About the Role:

Market Research Interviewers conduct telephone surveys with people throughout the United States and Canada on a variety of topics including buying habits, customer satisfaction, consumer, social and political issues. There is no telemarketing or sales involved. 

 

We are hiring for this position at an hourly wage from $15.50 up to $20.33 

 

What you can expect to be doing:

  • Conduct telephone surveys for research purposes from our Call Center
  • Read aloud a questionnaire as it is written and record the respondent’s answers accurately
  • Check and revise all responses for accuracy, proper spelling, and grammar
  • Have a courteous, customer service approach

 

What you’ll need:

  • Self-motivated and positive attitude
  • Minimum typing speed 45 words per minute with 90% accuracy
  • Prior experience in a call center, customer support, telemarketing, or phone interviewing is beneficial
  • Excellent time management skills
  • Comfortable speaking on the phone
  • Fluent in reading, writing, and speaking English
  • Ability to pass a Level 3 background check
  • High school diploma or GED preferred

 

What’s in it for you:

  • Minimum 3 shifts a week with one weekend shift required
    • Flexibility to amend schedule each week
    • Expected working hours are 4:00 – 11:00 pm

 

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.