The Customer Care Specialist will be responsible for supporting our dealer network by nurturing and strengthening relationships, promoting sales efforts, and providing technical expertise when required. This role requires a proactive and outgoing individual who can effectively represent our brand and build lasting relationships with dealers.
Essential Job Functions (Knowledge, Skills, & Abilities):
Dealer Relationship Building:
Communication and Leadership:
Travel and Network Building:
Reporting and Documentation:
Physical Requirements/Work Environment
Ilmor Engineering, Inc. is a globally recognized provider of high performance engines. We deliver innovative solutions, precision design and manufacturing, and the highest levels of customer support for each and every one of our products, and we continually seek new and better ways to maximize power, durability, and efficiency in everything we do.
Originally formed from Mario Illien and Paul Morgan's partnership with Roger Penske, Ilmor was founded to build turbocharged engines for the American-based IndyCar series, and has served as the power behind many winning drivers and teams.
Today, we employ more than 130 engineering, assembly, and support personnel, and have expanded into several other racing circuits, including NASCAR and ARCA. We've applied our race-winning technology, understanding of rigorous operating conditions, and unparalleled customer support to our line of world championship, high performance marine engines and competition-approved recreational marine engines. Whether on land or at sea, Ilmor continues to innovate better and more efficient solutions, and to exceed expectations for reliability, precision, and overall performance. Our customers count on our engines to look like no other, sound like no other, and out-perform ALL the others.