Clerical Specialist (Customer Service)

$36,598 yearly
  • Wayne County Government
  • Metro Detroit, MI, USA
  • Dec 07, 2023
Full time Admin-Clerical Customer Service

Job Description

CLERICAL SPECIALIST CUSTOMER SERVICE
  •  County Wide - PHR only view
  •  Detroit, MI, USA
  • Starting Pay is $36,598
  •  Salary
  •  Full Time
  •  A competitive benefits package is offered which includes full health benefits, retirement plan, paid time off, and life insurance.
ELIGIBLE PERSONS

At the time of application and appointment, applicants must have:

  • A high school diploma or its equivalent; AND
  • At least four (4) years of full time paid clerical experience performing the following duties: data entry, processing and reviewing documents, handling public contact inquiries and maintaining files; AND
  • At least one (1) year full-time paid cashiering experience.

NOTE: Equivalent part-time experience will be assessed and credited at the discretion of the Department of Personnel/Human Resources. Completion of education at an accredited college or university may be substituted on a year for year basis for the required clerical experience. Proof of education must be submitted with application. Applicants must describe their experience and training in sufficient detail to allow evaluation of their acceptability under the above qualifications. Failure to do so will result in a rejection of their application.


SPECIAL CONDITIONS

In the County Clerk's Office and the Sheriff's Office, employees will be fingerprinted and/or must pass a national criminal background check before being placed in this position and periodically thereafter.


EMPLOYEES IN THE TREASURER'S OFFICE WILL BE REQUIRED TO WORK MANDATORY OVERTIME DURING THE TAX SEASON


EMPLOYEES MUST BE BONDABLE


TYPES OF TESTS

A written test (100%) will be administered covering knowledge of basic math skills, general office practices, general clerical practices and procedures and related knowledges Online virtual testing and testing at Wayne County Community College- Northwest Campus and the Guardian Building is available.