Field Service Engineers

  • FANUC America Corporation
  • Apr 26, 2024
Full time Technical/Technician

Job Description

We are currently searching for motivated Field Service Engineers who will report to one of the following service centers:

·         Holliston, MA

·         Auburn, WA

·         Huntersville, NC

The Engineer will provide FANUC America customers with onsite repair, troubleshooting, programming or maintenance services for FANUC robots and related system peripheral equipment. The Engineer will work at one of our service centers or remote home office to coordinate activities and provide hotline phone support in between scheduled service calls. The Engineer must be able to travel to a customer site when scheduled or at a moment’s notice to perform troubleshooting and repair functions on our robots and provide a service report at completion.  This position will be home based when you are not traveling to customer sites.

Primary responsibilities will include: 

  • Troubleshoot, repair, and maintain FANUC Robots and controllers, electrical control devices, and peripheral equipment
  • Discuss, diagnose, document, and repair robot operational and process problems as reported by the customer or internal service hotline
  • Provide daily reports to the Service Supervisor to update status and availability
  • Complete and provide a Field Service report for each assignment to the customer and FANUC Headquarters
  • Willingness to travel on a scheduled or moment’s notice, on average 3-4 nights weekly to customer sites

Ideal candidate will have the following experience, skills and education: 

  • High School diploma or GED required 
  • Associate's degree in a related technical field, or equivalent technical education, or relevant experience 
  • Minimum of three years of experience working in robotics, automation, or manufacturing environment preferred
  • Ability to obtain a valid driver’s license
  • Mechanical, electrical, and pneumatic troubleshooting experience
  • Ability to read and interpret electrical, mechanical, and pneumatic prints and related technical documentation
  • Knowledge of FANUC robots, controllers, and peripheral equipment preferred
  • Experience with FANUC application software and programming preferred