Associate Mechatronic Field Engineer - Remote

  • FANUC America Corporation
  • Remote
  • Apr 26, 2024
Full time Technical/Technician

Job Description

This is a General Application for those seeking employment with FANUC America Corporation and interested in a CNC - Associate Mechatronic Field Engineer position across the United States.

The CNC - Associate Mechatronic Field Engineer will provide support to customers within their respective regions providing on-site repair, troubleshooting and /or maintenance services for CNC’s and related system peripheral equipment.

As an incoming Associate Engineer, you will learn our products, services, and what makes our customer service #1. Comprehensive on-the-job training and support, as well as 3 weeks of classroom training in our Hoffman Estates, IL office is provided.

Primary responsibilities will include:

  • Traveling to customer sites, with some overnight travel (overnight travel varies based on location) performing troubleshooting and repair of CNCs, control motors and drives, industrial lasers and precision machines.
  • Providing hands-on technical assistance and customer support.
  • Daily reporting to the Service Center Manager to update status and availability.

Ideal candidate will have the following experience and education:

  • High School Diploma or GED Required
  • Associates Technology or Mechatronics degree, or equivalent experience in a related field; bachelor's degree preferred
  • Minimum of 2 years in a technical customer focused/field service position
  • Ability to obtain a valid driver license
  • Electrical/Mechanical troubleshooting and repair experience
  • Excellent communication, interpersonal, and organizational skills
  • Excellent computer skills
  • Travel by auto and/or air for at least 5 hours at a time; air travel required as needed
  • Ability to lift up to 75 pounds
  • Ability to do repair work in various industrial environments
  • Familiarity with CNC or PLC preferred