Robot Preventative Maintenance Service Technician - Various locations

As an incoming Preventative Maintenance Service Technician, you will learn our products, services and what makes our customer service #1. You will receive comprehensive on-the-job training and support, as well as classroom training at the FANUC Academy.  In this role, depending on your location you may be requested to work remote or report to one of our service centers across the US. You will travel within a region to our customer sites to perform on-site maintenance services, repair, troubleshooting, and programming for our robots and related systems on a scheduled, unscheduled, or on an emergency basis.

Primary responsibilities will include:

• Perform preventive maintenance services.
• Troubleshoot, diagnose, and repair robot operation systems and analyze problems.
• Document robot performance and failure modes.
• Coordinate activities pertaining to repairs to ensure customer expectations are being met.
• Report daily customer requests and progress to the service manager.
• Communicate frequently with employees and customers to provide rapid customer response times to ensure customer satisfaction.

Ideal candidate will have the following experience and education:

• Associate's degree or Technician certificate in an electrical, mechanical, mechatronics or equivalent technical on the job experience.  High School Diploma or GED required. 
• Working knowledge in mechanical, electrical, pneumatic troubleshooting and repair of robots.
• Ability to be organized and work independently.
• Ability to read and interpret electrical, mechanical, and pneumatic prints and related technical documentation.
• Effectively communicate with customers and support staff in person, via phone or email.
• Produce clear and concise written documentation on any service provided.
• Have or be able to obtain a valid driver’s license

Sponsorship is not provided for this position.