Technical Advisor

Who We Are

Williams International is a privately-owned company that develops and manufactures jet engines for both military and commercial aircraft applications. We are a company of creators who deliver pioneering ideas and technologies that lead the aerospace industry. Our culture fosters creativity, collaboration, and continuous learning to position our team members to inspire each other and provide quality products and supporting services that exceed the expectations of our customers.

The Opportunity

Williams International has an exciting opportunity for a Technical Advisor to join our Product Support team. The Technical Advisor will provide prompt and accurate guidance for troubleshooting and maintenance of W.I. products in coordination with end customers and service center technicians around the world. The candidate will also support inquiries from customers regarding engine maintenance and technical questions as well as business and website related issues.

Additionally, the Technical Advisor will:

• Research engine maintenance and generate clear, technically accurate engine reports
• Coordinate engine maintenance activities with the Repair Station and Product Support
• Support engine maintenance instruction for service center technicians and others
• Perform fleet analysis with guidance from other Team Members

Qualifications

• Bachelor’s Degree or equivalent experience is required
• Prior experience in the aviation industry would be preferred
• Must be able to support unique work schedules and be willing to be on-call 24/7 to support customer inquiries
• Intermediate computer skills relating to word processing, spreadsheets, and databases required
• Must possess good verbal and written communication skills. Helpful to be multilingual
• Would be beneficial to possess an A&P License
• Proficient in Microsoft Suite (Outlook, Word, Excel, PowerPoint)
• U. S. citizenship is required
• Position requires the ability to obtain a U. S. Government Security Clearance, if needed. Candidates selected may be subject to a U. S. Government security investigation and must meet eligibility requirements for access to classified information. For more information on Security Clearances, please visit: U. S. Department of State.

Additional Information

Williams International is a Drug Free Workplace where all new team members and contractors are subject to pre-employment drug testing for the following controlled substances: marijuana, cocaine, PCP, amphetamines, opioids and alcohol as policy dictates.

Williams International is committed to equal employment opportunities for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, and protected veteran status.