Under direct supervision, the Dispatcher/Inspector supervises Connector Operators in the following areas: monitors customer relations, adherence to schedules, rules and policies, and preparation of operator reports. Responds to breakdowns, accidents, and other emergencies. Supervises the daily scheduling of operators and service changes to ensure effective transportation services. Rotates among check-in, radio dispatch and road supervisory duties on a daily, weekly or monthly basis.
Duties and Responsibilities
Knowledge, Skills and Abilities
This position is safety-sensitive and is subject to random drug and alcohol testing as mandated by the Federal Transit Administration (FTA).