Branch Service Specialists will work an average of 40 hours per week during our branch hours: Monday-Wednesday 9am-5pm, Thursday and Friday 9am-6pm, and Saturday 9am-1pm.
Overview of Responsibilities: Performs a broad range of member sales and service functions as well as teller transactions to deliver the desired member experience. Focuses on listening to identify member needs, asking questions and cross selling products and services as effective solutions in order to build loyal member relationships. Works as a productive, cooperative and engaged team member to serve members and reach individual and branch team goals.
Essential Duties and Responsibilities:
Essential Knowledge, Skills, and Abilities:
Essential Preparation and Experience:
Founded by a small group of educators, Michigan Schools & Government Credit Union (MSGCU) has been providing quality financial services to the community for more than 65 years. Following our mission of being a caring organization dedicated to promoting financial success for our members, we have grown to be the 6th largest Credit Union in Michigan. With 15 offices in Macomb, Oakland and Wayne Counties, MSGCU has 350 team members, 135,000 members, over $2 billion in assets, and has earned a 97% member satisfaction rating for the past ten years. We have also been honored as a Top Workplace by The Detroit Free Press seven years in a row.
If you have a passion for helping people and providing exceptional and dependable service, we want you on our team!