98 customer service jobs found in Troy, MI

Infinity values Energy, Excellence, and Execution but our company culture is so much more! We have a casual dress code; a fun break room and we sponsor activities and events that connect employees with each other and give back to our local communities. Why Work for Infinity? We offer paid time off for vacation, personal and sick days; along with 7 paid holidays Retirement 401(k) + match after 6-months of employment. 100% vested immediately Partnered with best-in-class Blue Cross Blue Shield Health Benefits; eligible for full time employees Professional development and career pathing opportunities available – we promote from within Our award-winning training program starts day 1 and will be there to support you as you grow We have a strong 10X culture that we certify all team members on Infinity has partnered with a leading home warranty provider and is seeking highly motivated and driven individuals to join this growing program. Candidates who have a...

KEY RESPONSIBILITIES: • Handles a limited number of call types that are general in nature, i.e. in-home service requests. Responds to general non-phone tasks including email and resolved tech reports. Defuses customer situations, works closely with co-workers and supervisors to resolve customer issues. • Uses multiple computer systems to schedule in-home service visits, place part orders update service records for warranty and non-warranty issues. Processes customer transactions for sales activity utilizing credit card point of sales system. • Escalates problems or decisions to appropriate individual based on established guidelines and procedures when necessary. Defuses difficult customers and develop a solution. • Initiates outbound communication via various means to keep customer informed of issue status and expectations. SCOPE & IMPACT: Meets or exceeds performance expectations including call handling (CPH), email responses (EPH), quality, dependability and...

JOB SUMMARY   Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.   No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet...

Job highlights Identified by Google from the original job post Qualifications • High School diploma or equivalent • 1+ year of sales experience • Excellent customer service, interpersonal and verbal/written communication skills • Compassionate and the ability to maintain composure during stressful situations • Coachable and willingness to learn through our structured training program • A competitive spirit, drive and self-motivation to generate revenue by selling company products 7 more items Responsibilities • Sell StoneMor products and services to existing and potential individual customers and associations • Provide the highest level of service by effectively responding to client/customer both during and after the sales process 5 more items Benefits • We also provide opportunities for growth and promotion within our...

Job highlights Identified by Google from the original job post Qualifications • High School equivalency required • 2+ years experience in maintenance or related field • Ability to operate maintenance equipment and machinery • Ability to read and execute memos and directives from supervisor and/or management • Strong organizational skills and ability to handle multiple tasks with interruptions 3 more items Responsibilities • This position is responsible for the care, maintenance, and repairs of the property as well as the safety and security of the employees and visitors of the location • Performs all landscape maintenance duties such as weed-whacking, lawn mowing, etc 8 more items Benefits • We offer a competitive benefits package to our full time employees, including: Medical, Dental, 401k with a company match, Life, Short-Term...

Job Description Cintas is offering a Management Trainee program to college graduates designed to prepare you for your professional life. We have the same goals. You want an exceptional job, and we want a dedicated employee-partner to join our team and lead our company. Cintas is currently seeking a Management Trainee to participate in an extensive, well-structured training program designed to provide a strong knowledge of all aspects of our business. The Management Trainee program combines a series of rotations in various departments and classroom seminars, with the purpose of preparing the individual for a leadership role in the area that maximizes their strengths and career advancement potential. Upon completion of the program, the Management Trainee will be eligible to apply for a position in one of several areas, including but not limited to: Outside Sales, Production/Warehouse Management, Office Management or Service Management. Driving a van/truck or personal car...

Job Description Cintas is seeking an Office Support Professional to support numerous office functions. Responsibilities include accounts receivable, accounts payable, data entry, receptionist, faxing, filing, photocopying, managing incoming and outgoing mail and creating letters, memos and proposals. All work will be done in person or via phone and email. Position involves daily interaction with other office support positions, managers, service representatives/route drivers and customers. Skills/Qualifications Required High School Diploma/GED Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and intranet/internet Administrative experience, preferably in a similar environment Experience answering phones and transferring calls Experience with data entry, proofreading and editing documents Basic language and communication skills in speaking and understanding English   Cintas offers comprehensive and competitive...

Job Summary : The Crowd Manager is responsible for maintaining security and safety at venues and to ensure policy and procedures are followed to provide a safe and enjoyable environment for colleagues and guests attending events.   Key Responsibilities: Ensure security and safety of colleagues and guests Ensure security and safety of the venue Manage the movement of activities and guests Perform security screening through the use of Walk Through Metal Detectors (WTMD), handheld wands and bag checks Monitor, patrol and respond to emergency situations inside/outside venues Interact with guests attending events, provide information and direction in a positive and friendly manner Provide effective communication both verbal and written where appropriate Identify, diagnose and resolve safety concerns; Effectively generate safety awareness and enforce security best practices Minimum Knowledge, Skills and Abilities: High school diploma or general...

POSITION DESCRIPTION:   Serves as a first point of contact for external customers in the office and on the phone, as well as a liaison between external customers and medical staff. Greets, instructs and assists customers in obtaining needed services within the office and IHA . Obtains and communicates necessary patient and office visit information to billing staff and facilitates efficient patient flow through the office and appropriate billing for services.   ESSENTIAL JOB FUNCTIONS: Greets all individuals arriving at the office courteously and ensures that their needs are met. Obtains necessary patient registration information, verifies patient insurance eligibility, prepares charts for visits in accordance with IHA protocols, and notifies clinical staff of patient's arrival. Accurately completes patient forms, collects payment, and ensures that charges are posted to the billing system. Retrieves and files EMR /paper charts and miscellaneous...

Performance Driven Workforce is currently seeking test drivers for part-time driving opportunities in the Auburn Hills, MI. area. The ideal candidate will possess 2 years of US driving experience with a valid license and a good driving record.  Flexible scheduling with AM Day shifts, PM Night shifts and Weekend shifts available.   Responsibilities of Drivers: Drive pre-production vehicles for an Automotive Tier 1 Supplier. Evaluate pre-production vehicles part time, providing feedback on issues, vehicle function, comfort and performance.   Drive in small groups on designated routes for 8 hour shifts while performing test procedures. Test drivers are not required to have any automotive technical experience.   Compensation for Drivers: General drivers can earn $14.50/hr. on ALL PM shifts & ALL weekend shifts General drivers will earn $14.00/hr. on AM shifts Monday - Friday   General Driver Shifts: AM Day...

PDW Performance Driven Workforce is now hiring Part Time Radio Testers to evaluate automotive infotainment systems in pre-production vehicles for an Automotive Tier 1 Supplier. This Part Time Radio Tester position offers flexible scheduling with AM Day shifts and PM Night shifts available and is based out of Auburn Hills, MI. Radio Testers will be using a tablet-based script while being driven on public roads to test the infotainment systems functionality in pre-production vehicles for an 8-hour shift. Individuals who are familiar with or have a high level of interest in vehicle infotainment systems are strongly encouraged to apply.   Responsibilities: ·         Terrestrial Radio (AM, FM, and HD) ·         Sirius XM Satellite Radio ·         Music Streaming (Pandora, Spotify, iHeart Radio, Slacker and similar) ·         Bluetooth Streaming Audio ·         Hands-free Calling and Voice Text Reply ·         Apps ·...

Performance Driven Workforce is currently seeking auto transporters/car haulers for full-time driving opportunities in the Auburn Hills, MI. area.  The ideal candidate will possess a CDL-A with a minimum of 1-year CDL-A experience.   Responsibilities of Drivers: Safely operate a commercial motor vehicle/tractor-trailer.  (Drivers will be using three-car wedge trailers to deliver vehicles) Transport units to and from manufacturing plants, railheads, truck away yards, dealers and other locations Inspect vehicles for defects and damages prior to loading Deliver vehicles to customers damage free, in a safe and timely manner Comply with DOT rules and regulations and company policies and procedures   Compensation for Drivers: CDL-A drivers with an updated DOT med card will make $26.00/hr.  Paid weekly! Medical benefits available after 60 days  Sign-on Bonus Referral Bonus  Travel Bonuses   Shifts:...

If you love working with patients then we want to give you a $250 Signing bonus after 90 days and $500 bonus after one year of service. We are seeking an experienced Medical Assistant to work in our referral department to assist our patients and provide excellent medical care. In this exciting role you will be responsible for some of the following activities: • Maintain ongoing tracking and appropriate documentation on referrals to promote team awareness and ensure patient safety. • Assemble information concerning patient's clinical background and referral needs. • Contact review organizations and insurance companies to ensure prior approval requirements are met. • Present necessary medical information such as history, diagnosis and prognosis. • Review details and expectations about the referral with patients. • May assume advocate role on the patient's behalf with the carrier to ensure approval of the necessary supplies/services for the patient in a timely...

Answers the incoming calls and routes them to the appropriate resource. Schedule and confirm appointments for multiple physicians and locations. Tasks Scheduling and verifying patient appointment, location and time Obtaining and entering accurate patient information into the appropriate system Taking messages, screening and forwarding calls Confirming same-day (as needed), next day and two (2) days ahead appointments Identify opportunities to optimize patient care such as converting Sports Physicals to Well Visits Checking insurance carriers to ensure practice participation in plan Entering new insurance information, as needed Updating / correcting spelling of names, birth dates, etc. to ensure data integrity Mailing New Patient, CPE and PAP forms Completing FAX Press sessions Duties to increase and diversify as experience is gained Qualifications Ability to communicate effectively on the telephone and in writing Knowledge...

We provide cutting edge medicine with a personal touch to patients of all ages. Our Beaumont doctors check, test, monitor, vaccinate, x-ray, prevent, screen, manage, diagnose and treat patients like family. At Silver Pine Medical Group, we are re proud to be a designated Blue Cross Blue Shield of Michigan Patient-Centered Medical Home practice and CPC+ through CMS. To earn these special designations, we have instituted a range of capabilities that help us better manage the care of populations as well as individuals with chronic conditions. Medical Assistant - Family Practice Job description We are seeking a dedicated, hard-working flexible Medical Assistants to become a member of our Team. Prior experience with EMR/EHR is a must, with Allscripts preferred. Medical assistants provide direct patient care including obtaining vitals, performing testing such as EKGs, X-Rays, PFTs, venipuncture, administration of injections, splinting, collection of blood, tissue or other...

Job Summary : The Crowd Manager is responsible for maintaining security and safety at venues and to ensure policy and procedures are followed to provide a safe and enjoyable environment for colleagues and guests attending events.   Key Responsibilities: Ensure security and safety of colleagues and guests Ensure security and safety of the venue Manage the movement of activities and guests Perform security screening through the use of Walk Through Metal Detectors (WTMD), handheld wands and bag checks Monitor, patrol and respond to emergency situations inside/outside venues Interact with guests attending events, provide information and direction in a positive and friendly manner Provide effective communication both verbal and written where appropriate Identify, diagnose and resolve safety concerns; Effectively generate safety awareness and enforce security best practices Minimum Knowledge, Skills and Abilities: High school diploma or general...

Infinity values Energy, Excellence, and Execution but our company culture is so much more! We have a casual dress code; a fun break room and we sponsor activities and events that connect employees with each other and give back to our local communities. Why work for Infinity? We offer a blend of competitive hourly base pay + commission We offer paid time off for vacation, personal and sick days; along with 7 paid holidays Retirement 401(k) + match after 6-months of employment. 100% vested immediately Partnered with best-in-class Blue Cross Blue Shield Health Benefits; eligible for full time employees Professional development and career pathing opportunities available – we promote from within Our award-winning training program starts day 1 and will be there to support you as you grow We have a strong 10X culture that we certify all team members on Infinity has continued to grow their partnership with of the nation’s leading fleet management companies and is...

Performance Driven Workforce is currently seeking test drivers for part time driving opportunities in the Warren, MI. area. The ideal candidate will possess 2 years of US driving experience with a valid license and a good driving record.   Responsibilities of Drivers: Drive pre-production vehicles for an Automotive Tier 1 Supplier. Evaluate pre-production vehicles part time, providing feedback on issues, vehicle function, comfort and performance.   Drive in small groups on designated routes for 8 hour shifts while performing test procedures. Test drivers are not required to have any automotive technical experience.   Compensation for Drivers: General drivers can earn $14.50/hr. on PM shifts & ALL weekend shifts and $14.00/hr. on AM shifts (Monday - Friday) Shifts: Flexible scheduling with AM Day shifts, PM Night shifts and Weekend shifts available AM Day Shift:  5:00 am-1:30 pm (Monday - Saturday) PM Night...

Performance Driven Workforce is currently seeking CDLA test drivers for part time driving opportunities in the Warren, MI. area. The ideal candidate will possess 2 years of US driving experience with a valid license and a good driving record.   Responsibilities of Drivers: Drive pre-production vehicles for an Automotive Tier 1 Supplier. Evaluate pre-production vehicles part time, providing feedback on issues, vehicle function, comfort and performance.   Drive in small groups on designated routes for 8 hour shifts while performing test procedures. Test drivers are not required to have any automotive technical experience.   Compensation for Drivers: CDL-A drivers with an up-to-date medical DOT card will earn $17.00/hr.    Shifts: Flexible scheduling with AM Day shifts, PM Night shifts and Weekend shifts available AM Day Shift:  5:00 am-1:30 pm (Monday - Saturday) PM Night shift:  4:00 pm to 12:30 am (Monday -...

The Customer Experience Specialist is responsible for delivering an enthusiastic and dedicated customer experience via the telephone, web page, or social media Supervisory Responsibilities:   This position may have direct supervisory responsibilities Responsibilities: Answer phone calls and emails from customers Tracking customer experiences across online and offline channels, devices, and touchpoints Collaborating with production, marketing, and sales teams to enhance customer services and brand awareness Aligning customer experience strategies with marketing initiatives. as well as informing customers about new product features and functionalities Identifying customer needs and taking proactive steps to maintain positive experiences Responding to customer queries in a timely and effective manner, via phone, email, social media, or chat applications Analyzing customer feedback on product ranges and new releases, as well as preparing reports...