14 customer service representative jobs found

KEY RESPONSIBILITIES: • Handles a limited number of call types that are general in nature, i.e. in-home service requests. Responds to general non-phone tasks including email and resolved tech reports. Defuses customer situations, works closely with co-workers and supervisors to resolve customer issues. • Uses multiple computer systems to schedule in-home service visits, place part orders update service records for warranty and non-warranty issues. Processes customer transactions for sales activity utilizing credit card point of sales system. • Escalates problems or decisions to appropriate individual based on established guidelines and procedures when necessary. Defuses difficult customers and develop a solution. • Initiates outbound communication via various means to keep customer informed of issue status and expectations. SCOPE & IMPACT: Meets or exceeds performance expectations including call handling (CPH), email responses (EPH), quality, dependability and...

Infinity values Energy, Excellence, and Execution but our company culture is so much more! We have a casual dress code; a fun break room and we sponsor activities and events that connect employees with each other and give back to our local communities. Why Work for Infinity? We offer paid time off for vacation, personal and sick days; along with 7 paid holidays Retirement 401(k) + match after 6-months of employment. 100% vested immediately Partnered with best-in-class Blue Cross Blue Shield Health Benefits; eligible for full time employees Professional development and career pathing opportunities available – we promote from within Our award-winning training program starts day 1 and will be there to support you as you grow We have a strong 10X culture that we certify all team members on Infinity has partnered with a leading home warranty provider and is seeking highly motivated and driven individuals to join this growing program. Candidates who have a...

Trotec is on the search for and energetic, customer focused, self-starter that is passionate about providing first-class customer experiences! Trotec offers a fast paced, friendly, team-oriented work environment with competitive pay and an excellent benefits package including health, dental, vision, 401k, paid holidays, and vacation. Qualified candidates can interview and start immediately. Customer Service Representative Overview: •    New customer setup •    Customer master data maintenance •    Order processing •    Coordinates customer orders and shipments  •    Researches and resolves customer questions, requests, and problems promptly and courteously. •    Keeps customer informed of order status •    Ensure data quality •    Answer phones  Requirements: •    Customer Focused •    Detail Oriented •    Organized •    SAP Experience is a plus •    Salesforce Experience is a plus •    Proficient in Microsoft Office Suite  •    Strong written...

SUMMARY Testing and Servicing at Inductoheat and at Customer locations including complete induction systems, power supplies, controls, mechanics, and water systems for heat treat and forging.  Additionally repairing of electrical components. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and /or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   KNOWLEDGE, SKILLS, ABILITIES Following established methods and procedures must be able to perform, but not limited to, the following: Reads test schedules, work orders, test manuals, performance specifications, wiring diagrams, and schematics to determine procedure and equipment to be used.  Repairs electrical equipment, components, products, and systems for industrial...

EJ has an immediate opening for a Sales Representative. Generous Benefit Package that includes:  Vacation & Holiday Pay, Medical, Dental, Vision, Employee Assistance Program, Wellness Program, 401K (with match), Life Insurance, etc. Location:    Denham Springs, LA SUMMARY Promotes, specifies and sells products for manufacturer or distributor to business and industrial establishments or individuals at sales office, or customer's place of business by performing the following duties.  ESSENTIAL DUTIES AND RESPONSIBILITIES   include the following. Other duties may be assigned. Creates and updates lists of prospective customers for use as sales leads, based on information from newspapers, business directories, and other sources. Strategically travels throughout assigned territory to call on current and prospective customers to solicit specifications and orders or talks with customer on sales floor or by phone. Displays or demonstrates product, using...

EJ has an immediate opening for a Product Engineer (Monday – Friday, 8 AM to 4:30 p.m.)   Generous Benefit Package that includes:   Vacation & Holiday Pay, Medical, Dental, Vision, Employee Assistance Program, Wellness Program, 401K (with match), Life Insurance, etc. Location:  Phoenix, NY   SUMMARY Plans, directs, and implements fabrication product design and quality program for EJ Fabrication sourcing operations.   ESSENTIAL DUTIES AND RESPONSIBILITIES  include the following. Other duties may be assigned.   Evaluates customers new product requests for all new custom products; establishes the standards and prepares the drawings (Solidworks) and furnishes quotes for jobs. Takes direction and guidance from Engineer Manager. Works with customers and sales in providing fabrication product design and technical support, i.e. product design and fabrication consultation and service. Works with manufacturing on the effective...

EJ has an immediate opening for a Sales Representative. Generous Benefit Package that includes:  Vacation & Holiday Pay, Medical, Dental, Vision, Employee Assistance Program, Wellness Program, 401K (with match), Life Insurance, etc. Location:  Tooele, UT SUMMARY Promotes, specifies and sells products for manufacturer or distributor to business and industrial establishments or individuals at sales office, or customer's place of business by performing the following duties.  ESSENTIAL DUTIES AND RESPONSIBILITIES   include the following. Other duties may be assigned. Creates and updates lists of prospective customers for use as sales leads, based on information from newspapers, business directories, and other sources. Strategically travels throughout assigned territory to call on current and prospective customers to solicit specifications and orders or talks with customer on sales floor or by phone. Displays or demonstrates product, using samples or...

EJ has an immediate opening for a Sales Representative. Generous Benefit Package that includes:  Vacation & Holiday Pay, Medical, Dental, Vision, Employee Assistance Program, Wellness Program, 401K (with match), Life Insurance, etc.   Location:  Sales Territory Central/Western MA. SUMMARY Promotes, specifies and sells products for manufacturer or distributor to business and industrial establishments or individuals at sales office, or customer's place of business by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES  include the following. Other duties may be assigned. Creates and updates lists of prospective customers for use as sales leads, based on information from newspapers, business directories, and other sources. Strategically travels throughout assigned territory to call on current and prospective customers to solicit specifications and orders or talks with customer on sales floor or by phone. Displays or...

EJ has an immediate opening for a Sales Representative. Generous Benefit Package that includes:  Vacation & Holiday Pay, Medical, Dental, Vision, Employee Assistance Program, Wellness Program, 401K (with match), Life Insurance, etc.   Location: Sales Territory New Hampshire and Maine SUMMARY Promotes, specifies and sells products for manufacturer or distributor to business and industrial establishments or individuals at sales office, or customer's place of business by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES  include the following. Other duties may be assigned. Creates and updates lists of prospective customers for use as sales leads, based on information from newspapers, business directories, and other sources. Strategically travels throughout assigned territory to call on current and prospective customers to solicit specifications and orders or talks with customer on sales floor or by phone....

EJ has an immediate opening for a Customer Account Specialist.   Generous Benefit Package that includes:  Vacation & Holiday Pay, Medical, Dental, Vision, Employee Assistance Program, Wellness Program, 401K (with match), Life Insurance, etc.  Location:  Brockton, Massachusetts  SUMMARY The Customer Account Specialist position services new and existing clients with an opportunity to grow and take on additional responsibilities in an exciting work environment. This job requires excellent communication and organizational skills, as well as proficiency with technology.  ESSENTIAL DUTIES AND RESPONSIBILITIES  include the following. Other duties may be assigned.  Ability to develop and maintain strong relationships; internal as well as customer relationships. Responsible for maintaining the supply chain process from the beginning to the end, including load fulfillment and accuracy. Processes all incoming orders and provides internal and...

EJ has an immediate opening for an Customer Account Specialist. Generous Benefit Package that includes:   Vacation & Holiday Pay, Medical, Dental, Vision, Employee Assistance Program, Wellness Program, 401K (with match), Life Insurance, etc.   Location:  Middletown, DE    SUMMARY     The Customer Account Specialist position services new and existing clients with an opportunity to grow and take on additional responsibilities in an exciting work environment. This job requires excellent communication and organizational skills, as well as proficiency with technology.   ESSENTIAL DUTIES AND RESPONSIBILITIES  include the following. Other duties may be assigned. Promotes the culture, the mission and vision, and the core values of the company. This includes adherence to and promotion of the company safety beliefs, employee engagement, competencies, code of conduct, and other policies and procedures. Ability to develop and maintain strong...

Job Description Cintas is seeking an Office Support Professional to support numerous office functions. Responsibilities include accounts receivable, accounts payable, data entry, receptionist, faxing, filing, photocopying, managing incoming and outgoing mail and creating letters, memos and proposals. All work will be done in person or via phone and email. Position involves daily interaction with other office support positions, managers, service representatives/route drivers and customers. Skills/Qualifications Required High School Diploma/GED Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and intranet/internet Administrative experience, preferably in a similar environment Experience answering phones and transferring calls Experience with data entry, proofreading and editing documents Basic language and communication skills in speaking and understanding English   Cintas offers comprehensive and competitive...

Position location: Novi, Michigan Since 1965, Stoneridge has designed and manufactured advanced, award-winning technologies including driveline and transmission actuation systems, vision systems, emissions control systems, safety systems, and security and monitoring systems for vehicle OEMs in the commercial vehicle, automotive, off-highway and agricultural vehicle markets. We’re focused on the areas of greatest market need – both today and tomorrow. Our core products and technologies are aligned with industry megatrends including safety and security, vehicle intelligence, fuel efficiency and emissions. Join the Stoneridge Team as we continue to build upon our strong history and reputation for quality products to deliver innovative products and systems that address a need, exceed our customers’ expectations, and motivate our team. JOB SUMMARY: This position supports technology development, production validation, as well as marketing and sales related activities....