Ilmor Engineering
Summary:
The Customer Care Specialist will be responsible for supporting our dealer network by nurturing and strengthening relationships, promoting sales efforts, and providing technical expertise when required. This role requires a proactive and outgoing individual who can effectively represent our brand and build lasting relationships with dealers.
Essential Job Functions (Knowledge, Skills, & Abilities):
Dealer Relationship Building:
Develop and maintain strong, positive relationships with our Ilmor dealer network through regular interactions, meetings, and visits.
Act as the main point of contact for dealers, addressing inquiries, concerns, and feedback promptly and professionally.
Collaborate with dealers to understand their needs, challenges, and opportunities, providing solutions and support as necessary.
Sales:
Work closely with the sales team to strategize and execute effective sales promotion plans within the dealer...