Anderson Process
The Customer Service Manager , reporting directly to the Director of Customer Service, is directly responsible for managing, overseeing and coordinating of all day-to-day distribution activities, customer service and engineering operations.
These duties include managing Customer Service Representatives and Application Engineers. This position will partner with the other managers in the branch to jointly lead all activities efficiently and effectively.
This position will also partner with other locations Operations/Customer Service Managers to ensure consistency and efficiency across the company.
Essential Duties and Responsibilities:
Prioritize, schedule and delegate work assignments, and directly supervise day-to-day Wisconsin customer service and engineering operations to ensure the meeting of revenue and profit goals. Ensure that all groups meet their performance expectations and work within their budgetary constraints.
Develop a strong relationship with our...