$17.00 hourly
J&B Medical
Wixom, MI, USA
Spring into a New Career! We are growing! Come join J&B's Customer Service Team!!
Location: Wixom, MI (Full Time)
Job Summary:
We are seeking dedicated Medical Supply Customer Service Representatives to join our team. In this role, you will work closely with patients, doctor's offices, and insurance companies to facilitate the setup of new accounts, resolve issues, obtain prior authorizations, manage prescription refills, and ensure the timely delivery of essential medical supplies to patients in need. If you are passionate about making a difference and enjoy helping others, we would love to have you on our team!
No Sales! No Up Selling!
40 hours week - Mon-Friday 8-5:00pm
Key Responsibilities
- Manage incoming and outgoing calls to assist patients and healthcare providers.
- Create new accounts and maintain accurate member records.
- Resolve issues related to account management and supply delivery.
- Obtain prior authorizations and process...
