IT Technician Level 1
Required Application Materials
Cover Letter and Resume
We are seeking a highly motivated candidate with a well-rounded IT background to join our team in this front-line support position. This employment opportunity involves working with and supporting our customers with things like:
We want to support you in developing existing and new skillsets. Whether you have some low voltage skills but want to become more fluent in technology or you have great Microsoft skills and want to learn more networking, we will provide you the support, experience and the environment to excel and succeed!
We are looking for a Rockstar and in an ideal world, the below would be awesome technical skills to have:
Nice to have:
Top candidates will have the following attributes:
Other Skills and Abilities
Ability to multitask and prioritize work. Ability to work in a fast-paced environment. Strong time management and organizational skills. Ability to work under dynamic schedule constraints and consistently meet deliverable timelines. Ability to build morale, rally others to a common goal/objective, and motivate others to overcome challenging situations. Ability to clearly define goals/deliverables, set expectations, and communicate success/failure.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
We would expect that some work can be done remotely at home. We have an office in West Bloomfield where we will provide a space to work. Based on job duties, local travel will be required to our customer sites in and around Southeastern Michigan. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Personal Protective Equipment may be required when working in designated areas. The noise level in the work environment can be moderate but normally is low.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, blueprints, product and component specifications, data sheets and procedure manuals. Ability to effectively communicate technical (design, analysis, certification, etc.) details via verbal or written mediums. Ability to contribute to technical discussions before groups of customers and/or employees.
Job type: Full-time
Work Locations: Work from home on occasion
Multiple locations throughout SE Michigan
Possibility of travel throughout United States
Benefits: Paid time off, mileage reimbursement, cell phone, certification test reimbursements
License: Valid driver’s license
Previous work in IT is necessary
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
We conduct background checks on all job candidates upon acceptance of a contingent offer and may use a third-party administrator to conduct background checks.