$85,000 - $100,000 yearly
Step Up Recruiting
Troy, MI, USA
Job Summary: The position involves providing technical and quality support to both the internal sales team and external customers. This includes tasks such as application development, coordinating with R&D, analyzing quality claims, and managing the product approval process. The role requires developing a deep understanding of motor design, customer usage conditions, and motor manufacturing techniques.
Essential Duties:
Create and deliver technical materials to meet customer requests.
Access relevant technical information from HQ databases.
Participate in meetings with sales team to provide technical support during customer discussions.
Communicate testing requirements to HQ for customer program development and prepare comprehensive test reports.
Explain product offerings and technical details to the sales team and customers.
Accompany customers on audits of overseas production facilities.
Perform quality analyses on returned motors, coordinate...