Elior North America
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We share an appetite for growth which drives all of us to continually reimagine our customers’ experience.
Elior North America Evolution
COMPANY FOUNDED / EXPANSION: SOUTHWEST, MIDWEST, NORTHEAST & SOUTHWEST
Mike Bailey founds TrustHouse Services group with 6 acquisitions over 5 years.
ACCELERATED GROWTH AND CONTINUED EXPANSION
Elior, a Paris-based food service and concession leader acquires Gryphon's stake. TrustHouse management maintains sizeable equity share. Acquired CFM, establishing a presence in the Pacific NW. Eight strategic acquisitions are completed to enter a new market segment, strengthen positions in existing segments and continue to expand the company's footprint.
CAPABILITY EXPANSION
The addition of Corporate Chefs, Lancer Hospitality, Design Cuisine, Sidekim Foods, Bateman Community Living and CBM Managed Services expands the company deeper in Business Dining, Catering, Cultural Attractions, Education, Senior Nutrition and Corrections, while increasing Elior's geographic presence.
SEGMENTATION / NEW CEO
Olivier Poirot appointed new CEO. Segmentation and integration to better strengthen each company’s segment focus.
SAFE CAFÉ / COVID RESPONSE - COMPANY EXPANSION
Continued focus on providing food services and emergency meals to our segments during the COVID-19 pandemic. Launched two new companies: PMC and K-12 by Elior.
EDUCATION SEGMENT FORMED / LIVEWELL LAUNCH / CLOSURE OF PMC
New education segment is formed, combining K-12 by Elior, Aladdin Campus Dining and Lexington Independents. Launched LiveWell with Traditions. Closure of PMC and Preferred Meals in 2022
Our Founder
Michael J. Bailey co-founded Elior North America as TrustHouse Services Group in 2008. Through a combination of organic and acquisitive growth, Mike took the business from revenues of $100 million in 2008 to $450 million in 2013 when he and his private equity partner sold their majority stake to Elior SA. Since then, Elior North America has continued to grow organically and through acquisitions to become a national leader in foodservice management and in packaged meal production and distribution.
Our Vision
To be known for the passion of our people and for the satisfaction of our clients which, combined, are the cornerstone of our growth and community impact.
Our Mission
Without daily nutritious meals, we cannot function at our best—not at school, at work, at home or in between.
The mission of all Elior North America companies is to provide healthy, delicious meals every day to every customer so they can feel their best, and in turn, help our business partners be their best.
About Elior Group
Founded in 1991, Elior Group has grown into one of the world's leading operators in contract catering and support services and has become a benchmark player in the Business & Industry, Education, Health & Welfare and leisure markets. With strong positions in 5 key countries, the Group generated €4.45 billion in revenue in fiscal 2021-2022.
Our 97,000 employees feed over 3 million people on a daily basis in 20,250 restaurants on three continents and offer services at 2,400 sites in France.
Innovation and social responsibility are at the core of our business model. Elior Group has been a member of the United Nations Global Compact since 2004, reaching the GC Advanced Level in 2015.