Overview
We are seeking a motivated and detail-oriented Mortgage Loan Officer/Trainee to join our financial services team. This role offers an excellent opportunity for individuals interested in developing a career within mortgage lending, providing comprehensive training and mentorship. The position involves assisting clients through the loan process, ensuring compliance with industry regulations, and delivering exceptional customer service. Prior experience in mortgage servicing, loan origination, or banking is preferred but not required; we welcome candidates eager to learn and grow within the field.
Duties
- Assist clients in the loan application process, including gathering necessary documentation and explaining loan options
- Conduct credit analysis and evaluate borrower financial information using FNMA guidelines and underwriting standards
- Prepare and review loan documentation, contracts, and disclosures such as TILA and other regulatory requirements
- Utilize mortgage software such as Quicken, accounting software, and financial software to process applications efficiently
- Collaborate with underwriters, escrow officers, and other stakeholders to ensure timely loan approval and processing
- Maintain compliance with Fair Housing regulations and other federal/state laws governing mortgage lending
- Perform basic math calculations for loan qualification, including 10-key typing tasks for data entry
- Provide excellent customer service by addressing client inquiries promptly and professionally
- Support loan processing activities, including verifying employment, income, assets, and liabilities
- Stay updated on industry trends, mortgage products, and regulatory changes to enhance service delivery
Skills
- Strong background in financial sales, negotiation, and customer service skills
- Knowledge of FNMA guidelines, TILA regulations, mortgage servicing, underwriting processes, and escrow procedures
- Familiarity with mortgage origination systems such as Quicken or similar financial software
- Ability to analyze credit reports and perform credit analysis accurately
- Proficiency in basic math skills including 10-key typing and math calculations relevant to loan qualification
- Understanding of contracts, banking procedures, fair housing laws, and financial services industry standards
- Experience with loan processing tasks such as document review and compliance checks is a plus but not mandatory; training will be provided for candidates eager to learn. This position provides a structured pathway into the mortgage industry with opportunities for professional development. Candidates should possess a strong work ethic, attention to detail, and a desire to assist clients in achieving their homeownership goals.