Intake Social Worker Coordinator

Social Worker Intake Coordinator

Policy:

Under the supervision of the Director of Intake and Enrollment, PACE Southeast Michigan (PACE SEMI) SW Intake Coordinator is responsible for the completion of the PACE SEMI intake process including initial home visits and assessments, assistance in obtaining Medicaid documents, and communication with the PACE SEMI Intake team. Communicates information about PACE SEMI program and other community services to potential participants through home visits and phone contact and assesses eligibility for enrollment into the PACE SEMI program.

Specific Duties & Responsibilities:

1. Meet with prospective enrollees and utilize Social Work assessment skills to determine eligibility of potential participants for the PACE program.
2. Responsible for all aspects of the Home Visit process: explaining PACE SEMI, completing all initial intake assessments, signing enrollment paperwork, etc.
3. Prepares written communication to Intake team introducing each intake candidate and updating daily on Home Visit results.
4. Responsible for inputting potential participant’s information and assessments into TruChart.
5. Communicates regularly with Participant Advocate to ensure Interdisciplinary Team (IDT) has all needed information on the potential participant.
6. Works closely with eligibly specialist to ensure Medicaid and Medicare eligibility upon intake.
7. Coordinates timely follow-up with potential participants and their families thorough phone contact when needed.
8. Keeps confidential, all PACE SEMI or prospective PACE SEMI participant information, and/or all other information pertaining to PACE Semi or perspective PACE SEMI participants, issues, or business practices.
9. Other duties as assigned.

Knowledge, Skills, and Abilities:

1. Master’s degree in Social Work required.
2. Limited or Full social work license required.
3. One or more year(s) of experience working with elderly in a community-based setting required. Must have knowledge of senior community and area resources.
4. Requires basic knowledge of Microsoft windows and Microsoft Outlook.
5. Must possess the following personal qualities
   1. Be self-directed
   2. Communicate effectively with a team
   3. Be flexible and committed to team concept
   4. Demonstrate teamwork, initiative, and willingness to learn
   5. Possess interpersonal skills and communication skills
   6. Be open to new learning experiences
6. Ability to market the program to improve enrollment rates.
7. Driving is required within Wayne, Oakland, and Macomb counties.