Move-In-Coordinator

Move-In-Coordinator:

Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, the overall responsibility for coordination of the move-ins, as well as some of the marketing activities of the community for East 1, East 2, and Freedom of Roseville.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Comply to American House’s philosophy as well as all written policies and procedures that govern the operation of Community Relations Department.

• Assist in the effective communication to Leadership team regarding marketing, sales, and census issues.

• Assist in the implementation of marketing plans.

• Assist in the networking and community outreach program.

• Develop a rapport and positive relationship with prospects.

• Ensure that model suites are well maintained.

• Complete reports as required.

• Send cards and notes to prospects and current residents in the hospital.

• Ensure suite is ready to move-in according to standards.

• Provide tours to prospects if needed.

• After move-in, go over meals, activities, housekeeping, and transportation needs.

• Ensure new move-in has been put on the housekeeping schedule.

• Ensure new move-in understands Life Enrichment Calendar.

• Check in with new residents after first week of move-in to ensure they do not have any questions or concerns.

• Other duties may be assigned as needed.

QUALIFICATION REQUIREMENTS:

• Excellent communication skills and a compassion for older adults 

• Must possess a valid driver’s license.

•  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. 

• Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.