Job Description
ROLES & RESPONSIBILITIES:
- Research, Create, and Execute travel itineraries for our clients.
- Review individual needs/wants to ensure you plan a trip designed specifically for our client.
- Review budgets and plan client trips accordingly.
- Book travel needs including airlines, hotels, tours, through communicating effectively with our overseas suppliers in the various countries.
- Effectively communicate with clients pre and post travel to ensure client satisfaction.
- Handle client issues that arise before, during, or after travel.
- Can be excellent team player.
- Remain current in regard to changes within the travel and tourism industry.
POSITION REQUIREMENTS:
- Strong communication skills.
- Must be fluent in English and any additional languages are an asset.
- Must have fluency in using computers (WORD, EXCEL, ACCESS, etc).
- Hospitality, Customer Service, or Sales background is a plus, but not a requirement.
- A reasonable grasp of world geography is essential.
- Personal travel experience is a plus, but not a requirement.
BENEFITS:
• Full training provided at no cost.
• Starting pay $17-20/hr (based on experience, speed of learning)
• No experience necessary but probation period will be required.
• Travel Discounts/Perks and opportunities to accompany groups overseas..
• After one year employment will be eligible for health insurance and disability insurance.
For over 35 years, Spiekermann Travel, Inc. under its current management has been providing high quality travel solutions for our clientele, which includes universities, museums, professional associations, and travel agents. In 1971, in an effort to provide more destinations of interest to our customers, we began specializing in Middle Eastern travel. Today, we are considered an authority in this area and have expanded our repertoire to include North, East, Central and West Africa, as well as Central Asia, the Balkans, and the Caucasus regions. We are a unique company that offers tours to the most exotic and far-flung corners of the world.
Spiekermann Travel offers uniquely customizable travel accommodations for any itinerary you may have in mind. Our goal is to surpass your level of expectation with regard to quality, convenience, and enjoyment. Spiekermann Travel will provide all the in-depth information you’ll need during the planning stages of your tour. In addition, any technical support you may need will be handled efficiently by our highly skilled and experienced staff. Spiekermann Travel’s Michigan based staff will carefully plan and organize your dream tour. Furthermore, our skilled field agents guarantee a hassle-free and an enjoyable sojourn once you arrive at your destination of choice. We pride ourselves on going the extra mile for our customers. Simply stated, our goal is to accommodate your needs a full 100% and providing amazing adventures that will change your outlook on the world and will impact you like no other way.