Admin and Customer Support Assistant/Associate

$48,000 - $50,000 yearly
  • Spectrum Food Inc
  • Nov 14, 2025

Job Description

The Associate will support a range of organizational needs, with an initial focus on the following:

Order-processing - accept customer orders; generate manufacturing and freight orders to match; track and confirm product delivery; create invoices.

Coordinate with Carriers/ Logistics brokers to secure freight quotes and arrange shipment of products from manufacturers / third party warehouses.

Accounts Payable - receive and enter bills upon checking for discrepancies.

Accounts Receivable - track customer invoices; follow up on overdue payments.

Essential skills

Proficiency in Microsoft Office, especially Excel and Word

Working knowledge and proficiency in using any ERP system such as Quick Books desktop or NetSuite.

Excellent written and verbal communication skills

Essential mathematical skills at high school level

Customer-focused approach to answering questions and solving problems.

Strong computer with a willingness to learn new software.

Experience in using accounting, generating reports in ERP, costing will be considered additional requirements.

Job orientation and training will be provided.

Personal characteristics

Ability to balance multiple projects and priorities simultaneously, while closely tracking and managing various activities, timelines, and deliverables

An attention to detail and a commitment to excellence

Professionalism

Self-direction