4 jobs found in Bloomfield Hills

Summary/Objective The New and Used Car Salesperson is directly responsible for selling new and used vehicles at dealership gross profit, volume, and customer satisfaction standards. Essential Functions Approaches, greets, and offers assistance to any customer who enters the dealership showroom or sales lot Assists customers in selecting a vehicle by asking questions and listening carefully to their responses and delivers a minimum number of vehicles per month Writes complete sales orders and processes paperwork in accordance with dealership policies Maintains owner follow-up system that encourages repeat business and contributes to customer satisfaction Maintains a prospect development system Conducts business in an ethical and professional manner Describes all optional equipment available for customer purchase and fully explains product performance, application, and benefits to prospects Follows dealership procedure to obtain proper...

Summary/Objective The Hourly Technician diagnoses and performs repairs on all vehicle components with efficiency and accuracy in accordance with dealer and manufacturer/factory standards. Essential Functions Full automotive troubleshooting and testing Maintains a clean, efficient work area and assists in keeping the shop neat and organized Ensures that customer vehicles are repaired accurately and kept clean Road test vehicles to ensure qualify repair the first time Diagnoses malfunctions and perform the necessary repairs for them Ability to perform any additional related duties as required and assigned by Service Manager or Shop Foreman Examines assigned vehicle to determine if further safety or service work is required or recommended Communicates with Service Advisor and/or Dispatcher if additional work is needed Aids Service Writer as needed to write work orders, conduct test rides, interact with the customer, or in any other way...

Summary/Objective The Flat Rate Technician diagnoses and performs repairs on all vehicle components with efficiency, accuracy, and in accordance with dealership and manufacturer/factory standards. Essential Functions Performs vehicle inspections, troubleshooting, and testing to determine required or recommended repairs Accurately diagnose malfunctions and perform the necessary repairs for them including, but not limited to, repairing engine failures, repairing mechanical and electrical systems malfunctions, and replacing parts and components as required Examines assigned vehicle to determine if further safety or service work is required or recommended Verifies vehicle serviceability and ensures quality repairs the first time by conducting test drives and adjusting controls and systems as required Ensures that customer vehicles kept clean during repair process Contains costs by using warranty; evaluating service and parts options for repairs as...

Summary/Objective The Product Specialist advises customers on vehicle platforms, option packages, and powertrain choices with special attention to features, benefits, functionality, and information.   Essential Functions Records all showroom traffic including but not limited to the name, email, and phone number of customer Greets each customer promptly upon arrival at dealership with required greeting per company policy Knows the current vehicle inventory and location in the dealership Understands and can convey to customer the functionality, features and benefits of each vehicles in current inventory and/or available from the manufacturer. Knows the most current vehicle market conditions and incentive programs and can advise customers on incentive programs Is familiar with the appraisal process and recommends the appraisal process as appropriate to the customer Provides customers opportunity for test drives while customer's own vehicle is in the service...