2 Customer service jobs found

CLINICAL SPECIALIST  The Clinical Specialist will provide therapeutic support, crisis intervention, clinical assessments, and evidence-based therapeutic interventions. This Clinician also delivers a person centered and goal-oriented approach to individuals experiencing acute mental health crises.   PRINCIPAL DUTIES AND RESPONSIBILITIES: Conducts electronic case reviews. Authorizes treatment plans. Provides consultations utilizing medical necessity criteria. Evaluates clinical appropriateness. Monitors provider treatment plans to ensure quality and effectiveness of service. Performs data gathering, documentation and analysis for desired outcomes. Advocates for clients to ensure treatment needs are met. Follows guidelines of the integrated care case management program with respect to identifying and assessing clients, developing and managing the treatment plans, and facilitating complex care arrangements. Performs initial and ongoing review of...

Executive Director Position Summary: Under the direction of the Area Manager of Operations, the Executive Director is responsible for ensuring that the programs and services delivered are consistent with American House’s philosophy of Senior Living and management of daily operations. Qualifications and Required Experience for Executive Director: Degree in healthcare, gerontology, business or related field preferred. Two years minimum experience in managing a senior living residences preferred. Ability to read and interpret financial statements and manage a budget preferred. Experience in sales and marketing preferred. Supervisory experience preferred. Excellent communication skills and a compassion for older adults. Primary Responsibilities for Executive Director: Executive Director ensures the highest quality of customer service is available for our residents. Create and maintain a high level of resident and employee...