2 project manager jobs found in Farmington Hills

We are looking for a motivated Intake Call Center Representative to join our high-volume law firm. This role involves managing incoming calls, gathering client information, and providing exceptional customer service. The ideal candidate will have strong communication skills, the ability to multitask, and a friendly demeanor. Previous experience in a call center or legal environment is a plus. Key Responsibilities: Client Intake: Answer incoming calls and respond to inquiries from potential clients. Conduct initial screenings to determine the nature of the caller’s legal needs and gather relevant information. Record detailed information about potential clients and their cases into the firm’s case management system. Customer Service: Provide a compassionate and empathetic experience for all callers, ensuring they feel heard and understood. Address questions and provide information about the firm’s services and process....

We are seeking a dynamic and experienced Executive Assistant to provide high-level administrative support to our senior partners or executives at our law firm. The Executive Assistant plays a crucial role in managing day-to-day operations, facilitating communication, and ensuring efficiency in executive activities. This position requires exceptional organizational skills, discretion, and the ability to handle confidential information with professionalism. Key Responsibilities: Calendar and Schedule Management: Manage complex calendars and schedule appointments, meetings, and conference calls for senior partners or executives. Coordinate travel arrangements, accommodations, and itineraries as needed. Communication and Correspondence: Serve as a primary point of contact for internal and external communications, including screening calls, emails, and visitors. Draft and edit correspondence, reports, and presentations on behalf of senior...