2 jobs found in Farmington Hills

We are looking for a motivated Intake Call Center Representative to join our high-volume law firm. This role involves managing incoming calls, gathering client information, and providing exceptional customer service. The ideal candidate will have strong communication skills, the ability to multitask, and a friendly demeanor. Previous experience in a call center or legal environment is a plus. Key Responsibilities: Client Intake: Answer incoming calls and respond to inquiries from potential clients. Conduct initial screenings to determine the nature of the caller’s legal needs and gather relevant information. Record detailed information about potential clients and their cases into the firm’s case management system. Customer Service: Provide a compassionate and empathetic experience for all callers, ensuring they feel heard and understood. Address questions and provide information about the firm’s services and process....

We are seeking a detail-oriented paralegal to support our legal team. Responsibilities include conducting legal research, drafting documents, managing case files, and assisting attorneys in trial preparation. The ideal candidate will have strong organizational skills, proficiency in legal software, and the ability to communicate effectively. A degree in paralegal studies or a related field is preferred. Key Responsibilities: Case Management: Organize and maintain case files, ensuring all documents are accurate and up to date. Assist in the preparation of case summaries, legal arguments, and case strategies. Conduct legal research and gather relevant case law, statutes, and regulations. Document Preparation: Draft and proofread legal documents, including pleadings, motions, discovery requests, and responses. Prepare and file court documents, ensuring compliance with court rules and deadlines. Assist in the preparation of trial...