$54,264 - $66,971 yearly
Detroit Wayne Integrated Health Network
Hybrid (Detroit, MI)
DISPATCH COORDINATOR
The Dispatch Coordinator provides the connection via telephone between the individual and the mobile crisis team or PAR screeners.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Acts as the primary liaison between the crisis representative and the mobile crisis or PAR team.
Receives complete and accurate information from crisis representatives and relays information to the mobile crisis or PAR team.
Utilizes the MHWIN dispatch system to deploy the mobile crisis or PAR team.
Responds to crisis calls and referrals for mobile crisis or PAR deployment.
Utilizes de-escalation techniques and crisis interventions for callers in crisis.
Completes a triage to provide an initial assessment of the individual’s needs.
Assesses callers when there may be a potential for suicide using the Columbia Suicide Severity Rating Scale.
Manages a high call volume while performing other required duties.
Documents each encounter...
