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3 service team jobs found in Wixom

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J&B Medical
Mar 25, 2026
Full time
Customer Service - Call Center Medical
$17.00 hourly
J&B Medical Wixom, MI, USA
Spring into a New Career! We are growing!  Come join J&B's Customer Service Team!! Location: Wixom, MI (Full Time) Job Summary: We are seeking dedicated Medical Supply Customer Service Representatives to join our team. In this role, you will work closely with patients, doctor's offices, and insurance companies to facilitate the setup of new accounts, resolve issues, obtain prior authorizations, manage prescription refills, and ensure the timely delivery of essential medical supplies to patients in need. If you are passionate about making a difference and enjoy helping others, we would love to have you on our team! No Sales! No Up Selling!  40 hours week - Mon-Friday 8-5:00pm Key Responsibilities - Manage incoming and outgoing calls to assist patients and healthcare providers. - Create new accounts and maintain accurate member records. - Resolve issues related to account management and supply delivery. - Obtain prior authorizations and process...
J&B Medical
Mar 26, 2026
Full time
Medical Billing Assistant Manager
$65,000 - $80,000 yearly
J&B Medical Wixom, MI, USA
 As our Medical Billing Team continues to GROW we are in need of another Assistant Manager!   The Billing Assistant Manager is responsible for maintaining vast amounts of information in the HDMS system that is a resource to all department team members as they handle collections from payers. In addition, this position provides leadership to billing employees through monthly reviews, coaching and problem solving.  Essential Functions:   · Review and approve write-off requests – identify improvements needed to processes based on write-off reasons and bring to billing manager and customer service manager’s attention · Assist billing manager with identifying payer claim processing issues and working with payers to resolve. · Compose and meet with staff for 90-day and annual performance reviews. · Assign and monitor overtime projects · Monitor daily billing functions and ensure timeliness and completion. (Track and maintain active worksheets, weekly denial reports,...
J&B Medical
Mar 25, 2026
Full time
DevOps Engineer - Wixom, MI
$80,000 - $95,000 yearly
J&B Medical Wixom, MI, USA
J&B Virtual Solutions - we provide Telehealth Solutions. J&B Virtual Solutions is a telehealth software solutions company that offers a complete system for health care professionals. VideoDoc® is our HIPAA and HITECH compliant telehealth platform that offers extensive video engagement options and utilizes our patented remote patient monitoring technology to capture, secure, and retrieve information on patient physiologies. A DevOps Engineer plays a critical role in bridging the gap between software development and IT operations. They are responsible for designing and managing automated systems for software deployment, testing, and infrastructure provisioning. Working closely with developers, system administrators, and other teams, they aim to enhance the software development lifecycle. DevOps Engineers utilize tools like Kubernetes, Docker, and cloud platforms (AWS, Azure, GCP) to manage infrastructure and environments, ensuring high availability and scalability...
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