3 Skilled trades jobs found

Contractor Opportunity :  Dealer Labor Rate & Parts Markup Location:  Onsite – Auburn Hills, MI Engagement Type :  Contractor via Third-Party Supplier   Contracting Entity:  Accenture   Supplier of Record :  eTeam   Start Date :  11/9/2026 Duration :  12 Months with potential for extension     About the Role  We are seeking qualified contractors to fulfil the role of a  Dealer Labor Rate & Parts Markup Manager, who will be responsible for the day-to-day management of automotive dealer labor rate and parts markup activities.  This position oversees dealer submissions, ensures approved rates are accurately maintained within internal systems, coordinates market and dealer research, and partners with Legal and Warranty Operations to ensure processes align with applicable state requirements. The Manager will serve as a primary operational point of contact for labor rate and parts...

Contractor Opportunity : Automotive Repair Technical Support Specialist Location:  100% Onsite - Auburn Hills, MI Engagement Type:  Contractor via Third-Party Supplier Contracting Entity:  Accenture Supplier of Record:   eTeam Start Date: Nov. 30, 2026 Duration:  12 Months with potential for extension About the Role We are seeking qualified contractors to fulfill the role of an Automotive Repair Support  Specialist , who will leverage their call center experience, customer service skills, problem solving, and attention to detail to deliver a positive customer experience. Agents will support Dealers in resolving automotive product concerns in a prompt and effective manner. Technician Support Advisors must be able to identify issues, provide accurate technical assistance and guidance and follow up on each ticket until it is successfully resolved.  Primary responsibility involves resolving Dealer concerns utilizing problem-solving...

The Auto Mechanic Customer Service Representative provides technical repair support to dealership mechanics over the telephone. This role is ideal for a former automotive or truck mechanic who understands real-world diagnostics, repair procedures, shop workflow, and the urgency of getting vehicles back on the road.   The representative will answer calls from dealership service departments, listen to vehicle repair concerns, ask the right diagnostic questions, and provide step-by-step technical guidance to help mechanics troubleshoot and repair automotive or truck issues correctly and efficiently.   Key Responsibilities Provide telephone-based technical support to dealership mechanics and service technicians. Walk mechanics through diagnostic steps, repair procedures, and troubleshooting processes. Use mechanical experience to help identify likely causes of vehicle problems. Explain repair instructions clearly, professionally, and in a way...