18 Customer service jobs found

At Diverge Health we are passionate about improving health access and outcomes for those most in need. We partner with primary care providers to improve the engagement and management of their Medicaid patients, offering independent practices with specialized resources and clinical programs to close gaps in care. Our teams work to address medical, social and behavioral patient needs, lowering healthcare costs and improving patient lives. Guided by our core values of humility, continuous learning and feeling the weight, our team is on a mission to strengthen communities from within, unlocking people's ability to live their healthiest lives.   We’re hiring Health Coaches in Wayne, Michigan to join our team ! This role is a great fit for someone who loves to learn, finds meaning in their work, and is passionate about helping others live healthier lives. As a Health Coach, you’ll partner with patients to build healthy habits, overcome barriers, and connect with the right support...

At Diverge Health we are passionate about improving health access and outcomes for those most in need. We partner with primary care providers to improve the engagement and management of their Medicaid patients, offering independent practices with specialized resources and clinical programs to close gaps in care. Our teams work to address medical, social and behavioral patient needs, lowering healthcare costs and improving patient lives. Guided by our core values of humility, continuous learning and feeling the weight, our team is on a mission to strengthen communities from within, unlocking people's ability to live their healthiest lives.   We’re hiring Health Coaches in Detroit, Michigan to join our team ! This role is a great fit for someone who loves to learn, finds meaning in their work, and is passionate about helping others live healthier lives. As a Health Coach, you’ll partner with patients to build healthy habits, overcome barriers, and connect with the...

At Diverge Health we are passionate about improving health access and outcomes for those most in need. We partner with primary care providers to improve the engagement and management of their Medicaid patients, offering independent practices with specialized resources and clinical programs to close gaps in care. Our teams work to address medical, social and behavioral patient needs, lowering healthcare costs and improving patient lives. Guided by our core values of humility, continuous learning and feeling the weight, our team is on a mission to strengthen communities from within, unlocking people's ability to live their healthiest lives.   We’re hiring Health Coaches in Detroit, Michigan to join our team ! This role is a great fit for someone who loves to learn, finds meaning in their work, and is passionate about helping others live healthier lives. As a Health Coach, you’ll partner with patients to build healthy habits, overcome barriers, and connect with the...

At Diverge Health we are passionate about improving health access and outcomes for those most in need. We partner with primary care providers to improve the engagement and management of their Medicaid patients, offering independent practices with specialized resources and clinical programs to close gaps in care. Our teams work to address medical, social and behavioral patient needs, lowering healthcare costs and improving patient lives. Guided by our core values of humility, continuous learning and feeling the weight, our team is on a mission to strengthen communities from within, unlocking people's ability to live their healthiest lives.   We’re hiring Health Coaches in Detroit, Michigan to join our team ! This role is a great fit for someone who loves to learn, finds meaning in their work, and is passionate about helping others live healthier lives. As a Health Coach, you’ll partner with patients to build healthy habits, overcome barriers, and connect with the...

CLINICAL SPECIALIST  The Clinical Specialist will provide therapeutic support, crisis intervention, clinical assessments, and evidence-based therapeutic interventions. This Clinician also delivers a person centered and goal-oriented approach to individuals experiencing acute mental health crises.   PRINCIPAL DUTIES AND RESPONSIBILITIES: Conducts electronic case reviews. Authorizes treatment plans. Provides consultations utilizing medical necessity criteria. Evaluates clinical appropriateness. Monitors provider treatment plans to ensure quality and effectiveness of service. Performs data gathering, documentation and analysis for desired outcomes. Advocates for clients to ensure treatment needs are met. Follows guidelines of the integrated care case management program with respect to identifying and assessing clients, developing and managing the treatment plans, and facilitating complex care arrangements. Performs initial and ongoing review of...

DISPATCH COORDINATOR The Dispatch Coordinator provides the connection via telephone between the individual and the mobile crisis team or PAR screeners.     PRINCIPAL DUTIES AND RESPONSIBILITIES: Acts as the primary liaison between the crisis representative and the mobile crisis or PAR team. Receives complete and accurate information from crisis representatives and relays information to the mobile crisis or PAR team. Utilizes the MHWIN dispatch system to deploy the mobile crisis or PAR team. Responds to crisis calls and referrals for mobile crisis or PAR deployment. Utilizes de-escalation techniques and crisis interventions for callers in crisis. Completes a triage to provide an initial assessment of the individual’s needs. Assesses callers when there may be a potential for suicide using the Columbia Suicide Severity Rating Scale. Manages a high call volume while performing other required duties. Documents each encounter...

At Diverge Health we are passionate about improving health access and outcomes for those most in need. We partner with primary care providers to improve the engagement and management of their Medicaid patients, offering independent practices with specialized resources and clinical programs to close gaps in care. Our teams work to address medical, social and behavioral patient needs, lowering healthcare costs and improving patient lives. Guided by our core values of humility, continuous learning and feeling the weight, our team is on a mission to strengthen communities from within, unlocking people's ability to live their healthiest lives.   We’re hiring Health Coaches in Novi, Michigan to join our team ! This role is a great fit for someone who loves to learn, finds meaning in their work, and is passionate about helping others live healthier lives. As a Health Coach, you’ll partner with patients to build healthy habits, overcome barriers, and connect with the right...

At Diverge Health we are passionate about improving health access and outcomes for those most in need. We partner with primary care providers to improve the engagement and management of their Medicaid patients, offering independent practices with specialized resources and clinical programs to close gaps in care. Our teams work to address medical, social and behavioral patient needs, lowering healthcare costs and improving patient lives. Guided by our core values of humility, continuous learning and feeling the weight, our team is on a mission to strengthen communities from within, unlocking people's ability to live their healthiest lives.   We’re hiring Health Coaches in Troy, Michigan to join our team ! This role is a great fit for someone who loves to learn, finds meaning in their work, and is passionate about helping others live healthier lives. As a Health Coach, you’ll partner with patients to build healthy habits, overcome barriers, and connect with the right...

Executive Director Position Summary: Under the direction of the Area Manager of Operations, the Executive Director is responsible for ensuring that the programs and services delivered are consistent with American House’s philosophy of Senior Living and management of daily operations. Qualifications and Required Experience for Executive Director: Degree in healthcare, gerontology, business or related field preferred. Two years minimum experience in managing a senior living residences preferred. Ability to read and interpret financial statements and manage a budget preferred. Experience in sales and marketing preferred. Supervisory experience preferred. Excellent communication skills and a compassion for older adults. Primary Responsibilities for Executive Director: Executive Director ensures the highest quality of customer service is available for our residents. Create and maintain a high level of resident and employee...

Our Mission: At The Cancer & Hematology Centers we are dedicated to help, healing and hope for cancer patients and their families. We provide our patients with advanced treatments, innovative research and, above all else, compassionate care. Our patients receive the most comprehensive, contemporary cancer care balanced with the compassion of a dedicated nursing and support staff. Treating cancer requires a team of committed and caring health care professionals working together to understand and address your needs. In addition to caring physicians, we have a full range of support staff available to assist you and your family, such as oncology-certified nurses, social workers, experienced lab and pharmacy personnel and a psychologist. Our focus is not just on healing but also on helping and offering hope. We know that being diagnosed with cancer is a life-changing event, and it takes a lot of adjustment to accept the emotional and physical realities of this disease. Our...

Our Mission: At The Cancer & Hematology Centers we are dedicated to help, healing and hope for cancer patients and their families. We provide our patients with advanced treatments, innovative research and, above all else, compassionate care. Our patients receive the most comprehensive, contemporary cancer care balanced with the compassion of a dedicated nursing and support staff. Treating cancer requires a team of committed and caring health care professionals working together to understand and address your needs. In addition to caring physicians, we have a full range of support staff available to assist you and your family, such as oncology-certified nurses, social workers, experienced lab and pharmacy personnel and a psychologist. Our focus is not just on healing but also on helping and offering hope. We know that being diagnosed with cancer is a life-changing event, and it takes a lot of adjustment to accept the emotional and physical realities of this disease. Our...

The Patient Visit Specialist I - Oncology provides a high level of support and customer service for all patients and guests of the Cancer Center.  Proactively coordinates the visit registration using all relevant systems and supports the patient visit through personalized attention to contact, referrals, check-in, check-out, and/or follow-up and other guidance to ensure the patient has a positive experience with the process.  Assures that patients who are unfamiliar with the Cancer Center are personally guided to their destination and provided a "warm hand-off" to the staff. Works directly with the providers to assure proper coordination of care for each patient. Acts as a point of contact person for providers and staff with any patient scheduling questions or concerns. Performs insurance verification and secures authorization required for any services provided in the Cancer Center. Interviews patients and gathers information to assure accurate and timely registration and...

Join our team as a Mental Health Counselor! Are you ready to make a difference in the lives of adults with Traumatic Brain Injuries? At NeuLife Rehabilitation of Michigan, we're more than just a workplace; we're a community committed to compassion, quality care, and supporting both our persons served and our team. If you're passionate about helping others and want to grow professionally in a supportive, best-practice environment, we want you on our team. Why Choose Us: Person-Centered Care:  We create custom rehabilitation plans tailored to each resident's unique goals and needs Skilled, Compassionate Team:  Our staff are highly trained and dedicated to delivering high-quality, meaningful care Innovative, Supportive Environment:  We use best practices and technology in a safe, collaborative setting to help residents thrive Position Summary:  The Mental Health Counselor provides counseling, behavioral health support, and clinical guidance to...

Join our team as a Certified Nursing Assistant (CNA)! Are you ready to make a difference in the lives of adults with Traumatic Brain Injuries? At NeuLife Rehabilitation of Michigan, we're more than just a workplace; we're a community committed to compassion, quality care, and supporting both our persons served and our team. If you're passionate about helping others and want to grow professionally in a supportive, best-practice environment, we want you on our team. Why Choose Us: Person-Centered Care:  We create custom rehabilitation plans tailored to each resident's unique goals and needs Skilled, Compassionate Team:  Our staff are highly trained and dedicated to delivering high-quality, meaningful care Innovative, Supportive Environment:  We use best practices and technology in a safe, collaborative setting to help residents thrive Your Role: As a Certified Nursing Assistant (CNA), you will play vital part in helping persons served...

Join our team as a Direct Care Worker! Are you ready to make a difference in the lives of adults with Traumatic Brain Injuries? At NeuLife Rehabilitation of Michigan, we're more than just a workplace; we're a community committed to compassion, quality care, and supporting both our persons served and our team. If you're passionate about helping others and want to grow professionally in a supportive, best-practice environment, we want you on our team. Why Choose Us: Person-Centered Care:  We create custom rehabilitation plans tailored to each resident's unique goals and needs Skilled, Compassionate Team:  Our staff are highly trained and dedicated to delivering high-quality, meaningful care Innovative, Supportive Environment:  We use best practices and technology in a safe, collaborative setting to help residents thrive Your Role: As a Direct Care Worker, you will play vital part in helping persons served gain independence, develop...

Join our team as an Occupational Therapist! Are you ready to make a difference in the lives of adults with Traumatic Brain Injuries? At NeuLife Rehabilitation of Michigan, we're more than just a workplace; we're a community committed to compassion, quality care, and supporting both our persons served and our team. If you're passionate about helping others and want to grow professionally in a supportive, best-practice environment, we want you on our team. Why Choose Us: Person-Centered Care:  We create custom rehabilitation plans tailored to each resident's unique goals and needs Skilled, Compassionate Team:  Our staff are highly trained and dedicated to delivering high-quality, meaningful care Innovative, Supportive Environment:  We use best practices and technology in a safe, collaborative setting to help residents thrive Your Role:  The Occupational Therapist is responsible for helping persons served improve their functional abilities,...

Join our team as a Recreational Therapist! Are you ready to make a difference in the lives of adults with Traumatic Brain Injuries? At NeuLife Rehabilitation of Michigan, we're more than just a workplace; we're a community committed to compassion, quality care, and supporting both our persons served and our team. If you're passionate about helping others and want to grow professionally in a supportive, best-practice environment, we want you on our team. Why Choose Us: Person-Centered Care:  We create custom rehabilitation plans tailored to each resident's unique goals and needs Skilled, Compassionate Team:  Our staff are highly trained and dedicated to delivering high-quality, meaningful care Innovative, Supportive Environment:  We use best practices and technology in a safe, collaborative setting to help residents thrive Your Role:  The Recreational Therapist is responsible for helping persons served improve their functional abilities,...

Join our team as a Speech-Language Pathologist! Are you ready to make a difference in the lives of adults with Traumatic Brain Injuries? At NeuLife Rehabilitation of Michigan, we’re more than just a workplace; we’re a community committed to compassion, quality care, and supporting both our persons served and our team. If you’re passionate about helping others and want to grow professionally in a supportive, best-practice environment, we want you on our team. Why Choose Us: Person-Centered Care: We create custom rehabilitation plans tailored to each resident’s unique goals and needs Skilled, Compassionate Team: Our staff are highly trained and dedicated to delivering high-quality, meaningful care Innovative, Supportive Environment: We use best practices and technology in a safe, collaborative setting to help residents thrive Your Role: The Speech-Language Pathologist is responsible for helping our persons served improve their...