Large Scale Automotive Program
Auburn Hills, MI
Contractor Opportunity : Automotive Repair Technical Support Specialist
Location: 100% Onsite - Auburn Hills, MI
Engagement Type: Contractor via Third-Party Supplier
Contracting Entity: Accenture
Supplier of Record: eTeam
Start Date: Nov. 30, 2026
Duration: 12 Months with potential for extension
About the Role
We are seeking qualified contractors to fulfill the role of an Automotive Repair Support Specialist , who will leverage their call center experience, customer service skills, problem solving, and attention to detail to deliver a positive customer experience.
Agents will support Dealers in resolving automotive product concerns in a prompt and effective manner.
Technician Support Advisors must be able to identify issues, provide accurate technical assistance and guidance and follow up on each ticket until it is successfully resolved.
Primary responsibility involves resolving Dealer concerns utilizing problem-solving...
