19 Banking jobs

Position Summary The eServices Specialist/Loan Officer provides a comprehensive member experience by working with members, primarily through written communication, to review their overall financial situation and make product or service recommendations. The position uses sound judgment, professionalism, integrity, accuracy, verification, and expediency in assisting members. **This position is a hybrid role with a combination of working both onsite at the Auburn Hills Regional Office and remotely. After the training period, the expectation is to be onsite 1-2 days/week in Auburn Hills . Hours are varied between 7:00 a.m. and 9:00 p.m. Monday-Friday and 8:45 a.m. and 5:00 p.m. on Saturdays (typically one Saturday/month).** Essential Duties and Responsibilities eServices Employees Assist members in a friendly, professional manner and support the Credit Union mission statement via email, ComputerLine, Live Chat and when necessary, on the telephone or in person,...

Position Summary The eServices Specialist/Loan Officer provides a comprehensive member experience by working with members, primarily through written communication, to review their overall financial situation and make product or service recommendations. The position uses sound judgment, professionalism, integrity, accuracy, verification, and expediency in assisting members. **This position is a hybrid role with a combination of working both onsite at the Auburn Hills Regional Office and remotely. After the training period, the expectation is to be onsite 1-2 days/week in Auburn Hills . Hours are varied between 7:00 a.m. and 9:00 p.m. Monday-Friday and 8:45 a.m. and 5:00 p.m. on Saturdays (typically one Saturday/month).** Essential Duties and Responsibilities eServices Employees Assist members in a friendly, professional manner and support the Credit Union mission statement via email, ComputerLine, Live Chat and when necessary, on the telephone or in person,...

Essential Duties and Responsibilities Branch Employees Assist members in a friendly, professional manner, and support the Credit Union’s mission statement Demonstrate flexibility and a positive attitude when faced with complex situations Analyze, research and resolve problems and discrepancies Use knowledge and judgment to protect members and the Credit Union from loss Understand and comply with federal and other regulations relating to financial products and services as well as MSUFCU policies and procedures and regulations pertaining to the Bank Secrecy Act Follow safety and security procedures regarding robbery and emergency situations, third party access to secure areas, and communicate suspicious activity to management. Participate in training activities to ensure compliance with Credit Union policies, state and federal regulations Manage time efficiently and take initiative within the branch; seek opportunities to develop...

Position Summary   Under general supervision, but in compliance with established policies and procedures, provides a comprehensive member experience by working with members, primarily over the phone to review their overall financial situation and make product or service recommendations. Employees in this position will actively cross sell Credit Union products and services through specific marketing and sales campaigns by making outbound calls, and receiving inbound calls to and from Credit Union members. This position also includes participation in semester projects to explore other career opportunities within the Credit Union. In alignment with Michigan State University and Oakland University's vaccine requirements, Michigan State University Federal Credit Union requires the COVID-19 vaccine for all employees working in this position, excluding those with an  approved  medical or religious accommodation, as a condition of employment. Do you understand and...

As a Physical Security Intern, individuals will spend time in a training program consisting of both classroom-based and on-the-job training. Topics include member service, MSUFCU culture and philosophies, product knowledge, career development, computer systems, and compliance. This is a learning position which performs a variety of functions specific to the department that corresponds with the intern’s field of study. This individual will be assigned a department specific project to complete during their time as a Physical Security Intern. Physical Security Interns will have the opportunity to meet with management and leadership to learn about the corporate culture while gaining hands-on business experience. Hours and Location MSUFCU’s Physical Security office hours are: Monday-Friday (6:30AM- 9:15PM) Saturday (8:45AM- 3:15PM) A schedule will be determined around the intern’s class schedule. This position is an on site  role working at the Regional Headquarters...

Position Pay Band Information: Pay bands for this position are listed next to the title of each level below. The ranges for these bands can be found by following this link here . Your current pay band can be found under the ‘Jobs’ tab in UKG. The ‘Jobs Summary’ section will list your current pay band. Essential Duties and Responsibilities **This position requires the ability to work a hybrid (3 onsite days, 2 remote days) schedule at our Auburn Hills office. Typical schedule 8:30am-5:00pm or 9:30am-6:00pm, with one closing shift each week 12:00pm-9:15pm. Additionally, about one Saturday/month 8:45 a.m. and 5:00 p.m.** Call Center Specialist: Assist members with a friendly, professional manner and support the Credit Union’s mission statement Follow established procedures to properly verify members’ identities over the phone Educate current and prospective members about Credit Union products and services Demonstrate adaptability and positivity when faced...

Position Summary The Assistant Branch Manager works with the Branch Manager in a management role to achieve the strategic initiatives set forth for the branch by the Credit Union. The Assistant Manager position assists the Branch Manager in the development, training, coaching, mentoring and performance of the branch employees. The position is responsible for helping to grow and develop the branch, in addition to ensuring compliance with Credit Union policies, procedures and practices. The position ensures the branch employees provide accurate service to the membership in a manner that is professional and engaging and offers members products and services to build lasting relationships. Such functions include sales, lending, new accounts, member service and cash operations. This position requires the ability to work during branch hours of operation, including Saturdays, with additional time as required to fulfill responsibilities. Additionally, this position is required to...

Essential Duties and Responsibilities Branch Employees Assist members in a friendly, professional manner, and support the Credit Union’s mission statement Demonstrate flexibility and a positive attitude when faced with complex situations Analyze, research and resolve problems and discrepancies Use knowledge and judgment to protect members and the Credit Union from loss Understand and comply with federal and other regulations relating to financial products and services as well as MSUFCU policies and procedures and regulations pertaining to the Bank Secrecy Act Follow safety and security procedures regarding robbery and emergency situations, third party access to secure areas, and communicate suspicious activity to management. Participate in training activities to ensure compliance with Credit Union policies, state and federal regulations Manage time efficiently and take initiative within the branch; seek opportunities to develop...

  The Call Center Specialist provides a comprehensive member experience by working with members, primarily over the phone to review their overall financial situation and make product or service recommendations. The position uses sound judgment, professionalism, integrity, accuracy, and expediency in assisting members.   **This position requires the ability to work a hybrid (3 onsite days, 2 remote days) schedule at our East Lansing office. Typical schedule 8:30am-5:00pm or 9:30am-6:00pm, with one closing shift each week 12:00pm-9:15pm. Additionally, one Saturday/month 8:45 a.m. and 5:00 p.m.**   Essential Duties and Responsibilities Call Center Specialist: Assist members with a friendly, professional manner and support the Credit Union’s mission statement Follow established procedures to properly verify members’ identities over the phone Educate current and prospective members about Credit Union products and services Demonstrate adaptability and...

Essential Duties and Responsibilities Branch Employees Assist members in a friendly, professional manner, and support the Credit Union’s mission statement Demonstrate flexibility and a positive attitude when faced with complex situations Analyze, research and resolve problems and discrepancies Use knowledge and judgment to protect members and the Credit Union from loss Understand and comply with federal and other regulations relating to financial products and services as well as MSUFCU policies and procedures and regulations pertaining to the Bank Secrecy Act Follow safety and security procedures regarding robbery and emergency situations, third party access to secure areas, and communicate suspicious activity to management. Participate in training activities to ensure compliance with Credit Union policies, state and federal regulations Manage time efficiently and take initiative within the branch; seek opportunities to develop...

Essential Duties and Responsibilities Branch Employees Assist members in a friendly, professional manner, and support the Credit Union’s mission statement Demonstrate flexibility and a positive attitude when faced with complex situations Analyze, research and resolve problems and discrepancies Use knowledge and judgment to protect members and the Credit Union from loss Understand and comply with federal and other regulations relating to financial products and services as well as MSUFCU policies and procedures and regulations pertaining to the Bank Secrecy Act Follow safety and security procedures regarding robbery and emergency situations, third party access to secure areas, and communicate suspicious activity to management. Participate in training activities to ensure compliance with Credit Union policies, state and federal regulations Manage time efficiently and take initiative within the branch; seek opportunities to develop...

HYBRID SCHEDULE & SIGN ON BONUS Overview of Responsibilities:  Delivers the desired member experience by providing high quality service by telephone, e-mail, and fax, including using active listening to identify and address/resolve member needs and cross sell products and services in order to deepen member relationships. Works as a productive, cooperative, and engaged team member to serve members and reach individual and Call Center team goals. Essential Duties and Responsibilities: Consults with members to obtain information and explain available financial services. Effectively listens for cues and reviews account data to determine the nature and extent of members’ needs, resolve problems, and suggest appropriate products and services. Provides routine information related to MSGCU services or policies, including eligibility for membership, types of accounts, insurance programs, loan policies, interest rates, current dividend rates, wire transfers, locations and...

Available locations vary: Ann Arbor, Canton, and Madison Heights Overview of Responsibilities: Assists with leading and managing assigned branch for sales and service operations to ensure the financial objectives, strategic goals, and institutional growth are met in accordance with MSGCU’s policies and state and federal government regulations, and in alignment with our desired member experience. Essential Duties and Responsibilities: As a leader in the branch, focuses on providing high quality service to all members through a consistent approach to delivering the member experience that includes sales, services, member satisfaction, operational, and people management in order to build strong member (internal/external) relationships and deliver member-centric solutions. As a leader in Retail Services, assists with the development and achievement of sales plans; makes good and timely decisions using sound rationale, available data, and relevant or important factors...

Available locations vary: Commerce Township, Ann Arbor, Canton, Pittsfield Township, Livonia Overview of Responsibilities: Performs a broad range of member sales and service functions as well as teller transactions to deliver the desired member experience. Focuses on listening to identify member needs, asking questions and cross selling products and services as effective solutions in order to build loyal member relationships.  Works as a productive, cooperative and engaged team member to serve members and reach individual and branch team goals.  Essential Duties and Responsibilities: Uses a consultative approach when serving members, asking high impact questions to identify and meet member needs, both perceived and unperceived. Listens for member cues and uses in depth knowledge of our products and services in order to cross sell and offers solutions for member needs by focusing on the benefits and value to the member. Follows MSGCU’s service standards to complete...

Available locations vary: Farmington Hills, Livonia, Canton, Commerce Township, Sterling Heights, Chesterfield, Macomb Township, and Troy. Overview of Responsibilities: Responsible for origination of first mortgages including conducting initial   pre-qualification interviews, preparing loan application packages and necessary documentation, communicating policies for extension of credit in accordance with MSGCU and secondary investor guidelines, meeting production expectations, and serving members, prospective members, builders, developers, and real estate agents promptly and professionally.  Essential Duties and Responsibilities: Implements effective strategies and techniques to ensure members have a positive experience with MSGCU and our products and services at every touch point. Performs loan origination activities including accurately reading, interpreting, and applying financial and numerical information to the loan file. Adheres to federal and state...

*HYBRID SCHEDULE* Overview of Responsibilities: Actively promotes MSGCU and its products and services by providing member support for virtual services and supporting general call center functions. Essential Duties and Responsibilities: Provides internal and external member support for MSGCU’s virtual services (including online banking, online bill payment, mobile banking, 3rd party payment services, and the MSGCU website) via phone, live chat, online banking, secured/unsecured email, and fax. Receives and responds to all virtual channel communications, including live chat, online banking, secured/unsecured email, texting and fax. Serves as the Call Center’s virtual services subject matter expert and resolves escalated virtual services issues for members. Responsible for the online account opening process including, reviewing online applications for approval, updating required tracking, and sending documents to members. Serves as help desk support for branch...

Overview of Responsibilities: Delivers the desired member experience by providing high quality service and completing teller transactions accurately including using effective listening to identify member needs and cross selling products and services in order to deepen member relationships. Works as a productive, cooperative, and engaged team member to serve members and reach individual and branch team goals. Essential Duties and Responsibilities: Exceeds member service expectations and builds trusting relationships with members, showing a sincere interest in the member and their financial success. Follows MSGCU’s service standards to complete teller transactions with focus and understanding in order to ensure accurate processing and to balance teller drawer and checks at end of day. Teller transactions include, but are not limited to: cashing checks, processing deposits and withdrawals, making member payments, processing certificate of deposit transactions, and member...

Overview of Responsibilities: Oversees all day to day operational aspects of the teller line in accordance with MSGCU’s policies and state and federal regulations, and in alignment with our core values and the credit union philosophy of “people helping people.” Delivers the desired member experience by providing high quality service, including using effective listening to identify member needs and cross selling products and services in order to deepen member relationships. Essential Duties and Responsibilities: Performs all functions of the teller role by providing high quality member service by using MSGCU service standards and Creating Member Loyalty (CML) skills. Serves as a positive role model for others. Performs all duties related to teller operations to support the branch and ensure efficient and effective service to members including ATM balancing, vault operations, teller overrides, ensuring team members balance at the end of each business day, and assisting...

Overview of Responsibilities: Delivers the desired member experience by providing high quality service and completing teller transactions accurately including using effective listening to identify member needs and cross selling products and services in order to deepen member relationships. Works as a productive, cooperative, and engaged team member to serve members and reach individual and branch team goals. Essential Duties and Responsibilities: Exceeds member service expectations and builds trusting relationships with members, showing a sincere interest in the member and their financial success. Follows MSGCU’s service standards to complete teller transactions with focus and understanding in order to ensure accurate processing and to balance teller drawer and checks at end of day. Teller transactions include, but are not limited to: cashing checks, processing deposits and withdrawals, making member payments, processing certificate of deposit transactions, and member...